The Loqate Shopify Plus Integration, downloadable via the Shopify App Store, allows you to quickly and easily add Loqate's Address Capture service to the checkout page of your Shopify Plus site. With this enabled you can provide your customers with type-ahead lookup functionality for address fields, reducing both input times and the likelihood of errors.
We've created this integration to take advantage of Shopify's new Checkout Extensibility functionality, which means you can leverage Shopify's latest technology as part of the Loqate app.
Installing and setting up this Shopify Plus app is a straightforward process, and in this guide we will take you through the handful of quick steps required to get up and running. You don't need any in-depth technical knowledge in order to install this app, just familiarity with Shopify Plus.
Before you start installing and setting up the Loqate Shopify Plus Integration, you will need the following:
*You can use the Loqate Shopify Plus app with both the Loqate Saas platform (available to North American customers) and Classic platform. If you're in the US and you're not sure which platform you're using, see our guide to the Loqate Saas Platform.
If you don't already have a Loqate API key, our Creating API Keys page has lots of information about how to set one up, and what to consider when you're doing that. For the Loqate Saas platform you can use any key; for the Classic platform we recommend you create a generic API key, but any key will work.
For information about how to ensure your Loqate integration is as secure as possible, see our API Security page.
There are a few quick steps to get the Loqate Shopify Plus Integration up and running:
Follow these steps in order, and you'll get up and running quickly and easily.
First, install the Loqate app from the Shopify App Store (see the Shopify app installation instructions for more details). Once that is done:
You should automatically be taken to the Admin section for your new Loqate app
If not, go to accounts.shopify.com, select the Your store option, then select the Loqate app on the left-hand side of the screen to open it
In order for your customers to use Loqate to find and verify their addresses at checkout, you need to customise your checkout page with the "Loqate-Checkout" block (See https://www.shopify.com/enterprise/blog/customize-shopify-checkout). Checkout blocks allow you to customise the look and functionality of your checkout layout and process.
Settings > Checkout
. From here you can either edit your existing checkout, or create a new draft of your checkout layout.
With that done, the last thing you need to do is disable Shopify's native address lookup, to replace it with Loqate's Address Validation service. To do this:
The Loqate Shopify app is now fully installed and ready to use.
Once the Loqate Shopify app is installed and configured, your customers can start using Loqate's Address Capture service when inputting their addresses. We've put together some screenshots of how that might look on an example checkout page, to give you a sense of what to expect.
Here's what the single search field looks like during an address lookup:
And here's how the address fields look after an address has been selected:
I can't see some of the Admin options described in this guide
The Loqate Shopify Integration requires a Shopify Plus account. If you don't use Shopify Plus, you won't see all of the necessary options and won't be able to use this integration.
The Capture autocomplete field is not showing on my checkout
Ensure that the API key is correct on the Admin page.
When selecting an address, the fields do not populate
Ensure that your API key is correct on the Admin page, and that you have sufficient credit on your Loqate account.