Not sure about investment in these uncertain times?
Research has shown that the average cost of a failed delivery is £14.83 | €14.87. Besides redelivery costs, there is also an adverse effect on brand reputation and future loss of sales. Calculate the savings to your business when using address capture with our ROI calculator below.
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Some couriers charge a 'value-added service fee' in order to correct the failed delivery due to bad data, there's also the cost to replace products if they go missing and damage to brand reputation. Plus even before the delivery stage, UX research shows that 61% of consumers would abandon a purchase if they encounter issues at the address entry stage online.
These savings are indicative, and calculations are based on the average 'cost per failed order' research findings from the Fixing Failed Deliveries report as well as published Loqate prices. Accurate at time of publishing.