On-Demand Webinar
Loqate's Global Commercial Director, Matthew Furneaux takes a deep dive into the findings from the report, discussing trends from recent weeks and comparing results from other regions.
A Loqate Report
Changes to Consumer Shopping and Delivery Expectations
We surveyed 1,000 UK consumers to understand their plans for Christmas this year, of those who completed the questionnaire, over two-thirds expect the COVID-19 pandemic to impact the way they shop & celebrate. In this report, we closely examine the responses to understand how people will buy gifts for their loved ones, how much they’ll spend, when they will start shopping and much much more.
Preparing for a digital-first Christmas: Survey Findings
How Loqate can help make this Christmas a cracker:
Minimise friction at checkout
With more shoppers planning to ship gifts directly to recipients, minimise checkout friction by reducing the amount of typing required by as much as 78% with an address verification solution. Our location-based services will ensure you maintain best quality customer data, increase online conversion rates, reduce failed deliveries and improve the user experience.
Plus, 44% of shoppers surveyed said they trust retailers MORE with Address Verification than those without.
Tis-the-season for data maintenance
As we approach the Christmas season, retailers are working harder than ever to ensure their products and services are promoted, accessible, and available for purchase.
When targeting your customers, having accurate, clean, and up-to-date data is vital, including customer emails, phone numbers and addresses.
Learn more about our data maintenance services here.
