The foundation of your data management strategy:
Data quality is the foundation of any customer management strategy. Analytics, campaign management, customer experience, and reporting are all underpinned by data quality and can have a significant impact on your business efficiency and reputation.
At Loqate, we can help you build lasting customer relationships by correcting, suppressing or appending data - giving you one less thing to think about.
Get consistent and accurate address, email and phone data you can rely on and re-engage with active or lapsed customers.
Identify duplicate records and incorrectly formatted addresses in your customer database.
Reliably suppress customers and find forward addresses when your contacts move house.
Remove deceased individuals and anyone who’s registered with preference services from your database and avoid brand damage and identity fraud.
Identify valuable correlations between life-stage events and transactional behaviours. Discover when your customers might churn and act on it before they do.
Location Intelligence gives your business a complete picture of the property and surrounding location.
Take a free data health check and see how accurate your data is.
We'll compare your customer and prospect records against our own data sources to reveal how accurate, complete and compliant your data is. You can decide after if you want to cleanse the data or not.
We'll provide you with a visualised data quality audit, and a unique Data Quality Index Score, giving you insight into how you measure up against other companies who hold similar data.
Engaging with your customers and gaining their trust is the key to a long and profitable relationship. Targeted, relevant multi-channel communications based on individual’s identities, their likes, dislikes and preferred contact method help gain customers' trust. We can help you create world-class interactions that foster long and profitable relationships with your customers. Use our fully managed service or choose individual solutions to complement and support your in-house activity.
Contact data is prone to decay, with studies typically indicating consumer data degradation is around 15-20% and business data by 30-40% on average every year. If your database is a few years old, the majority of your data is likely to be outdated, and your direct marketing budget will be wasted.
Work with us and we’ll tailor-make an individual data cleansing solution that’s robust, reliable, and most importantly, compliant.
Loqate's technology ensures addresses are accurate before goods are dispatched through our warehouse and distribution facility.
Gymshark
We are able to contact our members at an appropriate time to better manage the transfer of their services.
Utility Warehouse
Loqate helps us to maintain a high level of data quality.
RSPB
Loqate's solution offered unrivalled performance metrics.
Capita Customer Management