Deliver, not Dilemma

How to eliminate delivery dilemmas

The needs of today's consumer have changed. We want access to anything and everything, and we want it pronto, delivered on time and in tact.

Unfortunately, this expectation is not always met—62% of consumers have experienced a late or failed delivery, likely caused by inaccurate address information.

Discover why over 20,000 customers turn to Loqate globally, to help them deliver exceptional experiences to every customer, no matter where they are located.

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The delivery dilemma!

Delivery drivers work hard to get your products to customers on time, but all too often they'll find themselves going round in circles when a given address just isn’t where it’s supposed to be, resulting in the goods turning up less than fresh or worse…not at all.

A late or failed delivery can carry hard-hitting effects on a business, negative customer reviews, wasted delivery resources, compensation costs, or even the loss of a customer.

By utilizing our award-winning technology, best-in-class data and a team of specialists we can reduce failed delivery rates by up to 70%.

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Sectors we serve!

Grocery

Fulfilled, not frustrated

If the objective is to deliver to multiple destinations on a daily basis, then efficiency is key. In order to be efficient we need to ensure delivery drivers are supplied with the right tools, which of course includes a correct address.

Loqate’s address cleanse and verification service will ensure your drivers have the correct details. By appending or correcting additional customer information we improve the accuracy, helping to enhance efficiencies and reduce costs.

Fitness

#fitfam

From the latest fashion trend for your next gym visit to a balanced goal-oriented diet - #fitfam and ecommerce have become best friends. But this also means that many companies have to keep up with a fast growing market and increasing demand to stay competitive and visible with creative campaigns and high delivery expectations customers have. An optimized customer journey begins with clean and up-to-date data and includes a fast and accurate delivery of the order.

We support many companies in the fitness and nutrition sector and understand how important, and vital for success, the relationship with your customer is - and we have just the expertise to support you. We help your teams create a better customer journey, spend the marketing budgets more efficiently and optimize your delivery times.

Beauty

Beauty is in the eye of the beholder

A timely delivery of the right order is not. The make up and beauty sector have grown rapidly during the last few years due to an increasing presence and advertisement opportunities on various social media channels. But in order to stay competitive and continue to not only grow, but also keep conversion rates at a high level, a prompt delivery, even in hard to reach places, is essential for success.

A great shopping experience and a simplified check-out that is optimized for the user are some of the areas where we support our customers in the beauty industry with our innovative address verification tool.

Pharmaceuticals

Treatment, not troubled

At this time your service as an online pharmacy is extremely beneficial for many people, particularly if they’re quarantining or living in remote areas. A simple ordering process and efficient delivery will be just what the doctor ordered.

Loqate's complete address solution not only captures, but also verifies and enhances any address. We'll ensure you get the essentials to those who need them most.

Florals

Delightful, not delayed

You work hard to ensure that your customers have the pick of the bunch. Gorgeous flowers are a trusted go-to gift, but how can you guarantee that they’ll arrive on time and garden-fresh?

Increasing conversions and capturing the correct delivery address details may not be as hard as you may think with Loqate’s trusted and award-winning technology. .

How can we help?

Address Capture

From the very first keystroke Loqate’s real-time address capture software will capture the most accurate address data.

The moment a customer starts inputting their address our technology will quickly recognize it, presenting auto-suggestions that not only improve the overall user experience but also ensure late deliveries are a thing of the past.

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Address Cleanse

Loqate's address cleanse and verification service is a five-part complete solution, resulting in augmented functionality and capability of your product offerings, reducing costly errors. It will parse, standardize, cleanse, enhance and format address data within a single, easy-to-integrate API across hundreds of global locations, plus the cleansing engine is capable of verifying millions of records per hour.