How the world's top retailers are using technology to deliver a great global experience

Live webinar: Wednesday 30th October 14:00 GMT / 15:00 CEST / 09:00 ET 

With the rapid development of retail technology, global accessibility delivers on the consumer's desire for a quicker, easier and more convenient experience.

With the release of the all new International Retail Index, in partnership with Retail Week, Edge by Ascential and World Retail Congress, the world's leading retailers have been crowned. Join our panel of retail experts as we explore the strategies and technology that is enabling the top 30 to deliver a great local experience. 


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The Loqate International Retail Index - in partnership with

Learn how to deliver a great international experience


Who are the top 30
Which leading retailers feature in this year's International Retail Index and why the rise of ecommerce and digital influence has rewritten the rules of international expansion. 

The famous five
The retail strategies employed by brands such as Amazon, ASOS, Boohoo, Gymshark and Paul Valentine, how this sets them apart from the competition and what other retailers can learn. 

Localising the experience
Understanding that while expanding internationally, it is important to continue to localise the ecommerce experience with customisations such as language, currency and delivery.

The future of retail technology
How innovations in voice technology, particularly around Natural Language Understanding, will help shape the way consumers shop your site in the future and the role location data plays. 

Can't make the date? Don't worry, save your seat and we'll send you a copy of the recording to watch at a convenient time.

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Who should watch this webinar?

Anyone who works within retail and/or eCommerce and is responsible for increasing online conversions or improving the international digital or delivery experience. This webinar will deep dive into the strategies and technology employed by the most successful international retailers in the UK, mainland Europe and the US as well as a look at what is happening in the East.

Kris Britton - Host

Head of Marketing, Europe
Loqate, a GBG solution.


Kris Britton, Head of Marketing at Loqate, a GBG solution is known for building consumer-driven, retail micro-moments. His applications range from cosmetics and beauty, through to eyewear, with a commercial focus on developing brands such as Ray-Ban and Oakley. Kris is also a Virgin Business Mentor, helping start-up and emerging businesses launch their product to market and establish new supply opportunities.

Matthew Furneaux

Global Commercial Director
Loqate, a GBG solution


Matthew Furneaux is the Global Commercial Director for location intelligence specialists Loqate. As Co-founder of Global Address in the late 1990s, he helped to create the International Address Verification sector as we know it today, and since then has spent the past two decades working in the field of commercial technology, with most of this time specialising in data quality and location intelligence.  Matthew is responsible for setting future strategy and aligning customer needs and behaviours with Loqate’s technology solutions.

Robert Gregory

Robert Gregory

Global Research Director
Edge by Ascential

Robert Gregory is a Global Research Director at PlanetRetail RNG with responsibility for identifying, tracking and analysing the shifts in the retail landscape and the reaction from the world’s leading retailers. Robert has been working in the retail industry for over 20 years having previously worked at Mintel and Retail Intelligence. During this time, Robert has focussed on a wide spectrum of retail sectors and has researched how operators have expanded internationally in key regions such as Asia.

Ian McGarriggle

Chairman of World Retail Congress
Co-Founder of Retail Week

World Retail Congress    Retail Week

Ian has over 30 years’ experience working within the UK and international retail sector as a journalist, editor, publisher and founder and director of the World Retail Congress. He helped launch leading UK trade publication Retail Week and developed key industry events including Retail Week Conference and Retail Week Awards. In 2007 he launched the World Retail Congress to serve the international retail market.