Loqate
Geolocation

Geolocation

Geolocation eliminates the need to enter an address, making your forms and mobile checkout the quickest, most convenient experience. This enables your customers to enter their location with one tap on mobile. Currently live in the UK.

Customer Experience
Address Capture

Loqate Labs

Loqate Labs

Our customers will be able to try out new features and functionality before they go live to help us build better products and provide an even better service.

Technical improvements
Address Capture

Better address matching on UK data

Better address matching on UK data

We’ve altered the matching algorithm to produce more accurate UK address matches.

Technical improvements
Address Verify

Improving the quality of report codes

Improving the quality of report codes

Previously, AVC codes were provided for both Verify and Seed. Introducing a single AVC code has made it easier for everyone to understand returning codes. It also improves accuracy and consistency.

Technical improvements
Address Verify

Native address input

Native address input

Changes to the matching algorithm means customers can enter addresses in their native language and we are able to verify that address. Our match rates for transliterated addresses have been increased for Greece, Israel, UAE, Russia and Korea.

Customer experience
Address Verify

Japanese addresses

Japanese addresses

By using locality in our matching rules, we have increased the match rates for Japanese addresses.

Customer experience
Address Verify

Mitigate crash risk

Mitigate crash risk

Automated testing and improved tools and processes help us to prevent crashes.

Technical improvements
Address Verify

Additional PDH countries in Verify

Additional PDH countries in Verify

To achieve a clean, organised, comprehensive record of your customers, purged of inconsistencies and inaccuracies we’re adding countries to our Persistent Data Hierarchy (PDH). The following countries will be added to our PDH to achieve a golden record: Argentina, Columbia, Thailand, Italy, San Marino, UAE, Qatar, Haiti, Sint Maarten and Nicaragua.

Data
Address Verify

Improved customer experience

Improved customer experience

We’re introducing full Unicode input support including Russian and Chinese, elastic search for indexing, address icons and results filtering in our address capture for an even better experience. Expect a decrease in response times and a reduction in keystrokes.

Customer experience
Address Capture

Matchscore refinement

Matchscore refinement

The matchscore reflects the amount an address has changed. Enhancements to reflect the distinctions between postal codes in different countries will provide more detailed matchscores.

Analytics
Address Verify

PDH countries in Capture

PDH countries in Capture

To achieve a clean, organised, comprehensive record of your customers, purged of inconsistencies and inaccuracies we’re adding countries to our Persistent Data Hierarchy (PDH). The following countries will be added to our address capture to achieve a golden record in the November release: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Isle of Man, Japan, Jersey, Mexico, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom, United States, Argentina, Czech Republic, Italy, Korea (South), Portugal, Singapore, South Africa, Malta. December release: Andorra, Colombia, French Polynesia, Greece, India, Ireland, Isle of Man, Israel, Lithuania, Malaysia, Peru, Philippines, Qatar, San Marino, Thailand, Turkey, UAE, Uruguay.

Data
Address Capture

Geographic SEED data

Geographic SEED data

Every country has its own address structure and hierarchy which leads to mismatching of addresses and causes duplication of records. SEED gives the ability to pre-populate an address hierarchy using reference tables for every country in the world. Data input will be compared against this address table to ensure data is being input in the right format. This results in fewer data errors, an increased data quality and reduced data conflicts. The increase in consistency this provides, helps save time when analysing and using large amounts of data.

Data
Address Verify

Self-serve portal for partners

Self-serve portal for partners

Our embed partners will be able to white-label our account section to give their customers a great onboarding and service.

Customer experience
Address Capture

LocPin and What3Words

LocPin and What3Words

LocPin and What3Words will be available through Loqate’s address capture. These options allow your users to drop a pin onto the exact location they want their parcel delivered or attribute 3 words to a geocode to help you in hard to address markets with less established address structures.

Customer experience
Address Capture

Improved matching based on locality

Improved matching based on locality

When a postcode isn’t provided, we will improve the matching based on other attributes associated with the locality.

Technical improvements
Address Verify

Hyphenated addresses

Hyphenated addresses

This match improvement is designed to better interpret the hyphen character, which could be part of a component value, or indicate a range. When a hyphen is a range, the match process will loop each address.

Technical improvements
Address Verify

PDH countries in Verify

PDH countries in Verify

To achieve a clean, organised, comprehensive record of your customers, purged of inconsistencies and inaccuracies we’re adding countries to our Persistent Data Hierarchy (PDH). The following countries will be added to our PDH to achieve a golden record: Ireland (including Eircodes), Turkey, Israel, India, Belgium. Russia will be released in January 2020.

Data
Address Verify

Consistent data across all products

Consistent data across all products

Launch Global Data Platform (GDP) - our single data hub that will power both Capture and Verify to ensure consistency and quality of data.

Data
Address Capture and Verify

Countries in Capture

Countries in Capture

To achieve a clean, organised, comprehensive record of your customers, purged of inconsistencies and inaccuracies we’re adding countries to our address capture in March 2020 to achieve a golden record: Hong Kong, Indonesia, Poland, Russia, Slovakia, Vietnam, Bulgaria, Chile, China, Liechtenstein, Luxemburg.

Data
Address Capture

CEDEX – French data

CEDEX – French data

Adding the premium dataset CEDEX to further support our French premium dataset.

Data
Address Capture and Verify

Automation of data onboarding

Automation of data onboarding

Customers and partners will receive data updates more regularly.

Data
Address Verify

Improved US data offering

Improved US data offering

We’re adding census data, boundary data, points of interest (POI), and geo-demographic to improve geocode and address data in the US.

Data
Address Verify

Geolocation

Geolocation

Geolocation eliminates the need to enter an address, making your forms and mobile checkout the quickest, most convenient experience. This enables your customers to enter their location with one tap on mobile. Currently live in the UK [link to geolocation page]. Working on enabling this outside the UK, starting with US and Germany.

Customer experience
Address Capture

Improved reporting

Improved reporting

More detailed reporting in the account section will give all our customers greater insight and analytics to improve the service.

Customer experience
Address Capture

Voice search

Voice search

We’ll be using the power of speech recognition to search for an address. This gives your customers the choice to input their address using their voice, instead of typing.

New features
Address Capture

Use AI to enhance data quality

Use AI to enhance data quality

Predictive addressing and/or recommendations based on location or past input will greatly improve the user experience and enhance data quality.

Customer experience
Address Capture

Mobile SDKs

Mobile SDKs

To enable customers to integrate address capture for iOS and Android. More details to follow.

Integration
Address Capture

Improved global parsing

Improved global parsing

Dynamix context rule handling will give greater flexibility on the context-matching algorithm so that we can fill in the blanks and create a better standardisation of addresses.

Technical improvements
Address Verify

Typo handling

Typo handling

Refine the Verify engine so that it can better handle typos, misspellings and common errors to improve the overall user experience.

Customer experience
Address Verify

Handling non-address elements

Handling non-address elements

Improving our engine to handle non-address elements such as “behind the shed”, and duplicate entries of data e.g. street name twice.

Customer experience
Address Verify

Improved delivery-point matching

Improved delivery-point matching

When input premise or sub-building doesn’t exist in reference data, we will not overwrite with one that does exist as this may be incorrect. We will be reconciling against delivery point information in the address which will be reflected in the report codes and reduce false positives.

Customer experience
Address Verify

Country identification tool

Country identification tool

Enabling the tool to recognise an address without having to specify the country to improve the user experience.

Customer experience
Address Verify

Machine assisted learning

Machine assisted learning

By using machine learning algorithms, customers will experience better match rates.

New features
Address Verify

Global points of interest

Global points of interest

Points of Interest (POI) data will deliver a comprehensive view of business, landmarks and features around the world. Examples of POI data include schools, hospitals, cinemas and restaurants.

Data
Address Capture

Data dashboard

Data dashboard

A web feed will show all countries where we can verify addresses and to what level.

Data
Address Verify

Suggestions?

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