Loqate, a GBG solution
Loqate
Better address matching on UK data

Better address matching on UK data

We’ve altered the matching algorithm to produce more accurate UK address matches.

Technical improvements
Address Verify | October 2019

Improving the quality of report codes

Improving the quality of report codes

Previously, AVC (address verification check) codes were provided for both Verify and Seed. Introducing a single AVC code has made it easier for everyone to understand returning codes. It also improves accuracy and consistency.

Technical improvements
Address Verify | October 2019

Native address input

Native address input

Changes to the matching algorithm means customers can enter addresses in their native language and we are able to verify that address. Our match rates for transliterated addresses have been increased for Greece, Israel, UAE, Russia and Korea.

Customer experience
Address Verify | October 2019

Japanese addresses

Japanese addresses

By using locality in our matching rules, we have increased the match rates for Japanese addresses.

Customer experience
Address Verify | October 2019

Additional PDH countries in Verify

Additional PDH countries in Verify

To achieve a clean, organised, comprehensive record of your customers, purged of inconsistencies and inaccuracies we’re adding countries to our Persistent Data Hierarchy (PDH). The following countries will be added to our PDH to achieve a golden record: Argentina, Columbia, Thailand, Italy, San Marino, UAE, Qatar, Haiti, Sint Maarten and Nicaragua.

Data
Address Verify | October 2019

Improved delivery-point matching

Improved delivery-point matching

When input premise or sub-building doesn’t exist in reference data, we will not overwrite with one that does exist as this may be incorrect. We will be reconciling against delivery point information in the address which will be reflected in the report codes and reduce false positives.

Customer experience
Address Verify | November 2019

Case handling

Case handling

For greater consistency with local addressing format we are now returning addresses in either upper or lower case as per local guidance. This applies to addresses such as "Lower Dale Road" where each word should be capitalised.

Customer experience
Address Verify | January 2020

Geographic SEED data

Geographic SEED data

Every country has its own address structure and hierarchy which leads to mismatching of addresses and causes duplication of records. SEED gives the ability to pre-populate an address hierarchy using reference tables for every country in the world. Data input will be compared against this address table to ensure data is being input in the right format. This results in fewer data errors, an increased data quality and reduced data conflicts. The increase in consistency this provides, helps save time when analysing and using large amounts of data.

Data
Address Verify | May 2020

Improved matching based on locality

Improved matching based on locality

When a postcode isn’t provided, we will improve the matching based on other attributes associated with the locality.

Technical improvements
Address Verify | March 2020

CEDEX – French data

CEDEX – French data

Adding the premium dataset CEDEX to further support our French premium dataset.

Data
Address Capture and Verify | February 2020

Improved customer experience

Improved customer experience

We're improving address capture by introducing full Unicode input support including Russian and Chinese, address icons and results filtering for an even better experience. At the same time we're increasing the capacity of our platform to handle 10x more requests per second. Expect a decrease in response times and a reduction in keystrokes.

Customer experience
Address Capture | Q3 2020

Global PDH countries in Capture

Global PDH countries in Capture

We combine the most complete global data sources and then layer those datasets with other sources to create a single best address record. This process of curation and enhancement is known as PDH (persistent data hierarchy) and helps increase the consistency of our data as well as the match rate of validated addresses.

Data
Address Capture | Q4 2020

Chinese data

Chinese data

We'll be providing Chinese data for Verify on-premise customers in China. This does not include Geocodes.

Data
Address Verify | Q2 2020

What3Words

What3Words

What3Words will be available through Loqate’s address capture. This allows your users to attribute 3 words to a geocode and will help you in hard to address markets with less established address structures.

Customer experience
Address Capture | Q2 2020

Improved US data offering

Improved US data offering

We’re adding census data, boundary data, points of interest (POI), and geo-demographic to improve geocode and address data in the US.

Data
Address Verify | Q3 2020

Hyphenated addresses

Hyphenated addresses

This match improvement is designed to better interpret the hyphen character, which could be part of a component value, or indicate a range. When a hyphen is a range, the match process will loop each address.

Technical improvements
Address Verify | Q4 2020

Typo handling

Typo handling

Refine the Verify engine so that it can better handle typos, misspellings and common errors to improve the overall user experience.

Customer experience
Address Verify | Q4 2020

Integrations

Integrations

We're working with a number of CRM and eCommerce partners to make our solution available via their platforms.

Customer experience
Address Capture | Q4 2020

Geolocation

Geolocation

Geolocation eliminates the need to enter an address, making your forms and mobile checkout the quickest, most convenient experience. This enables your customers to enter their location with one tap on mobile. Currently live in the UK. Working on enabling this outside the UK, starting with US and Germany.

Customer experience
Address Capture | 2021

Voice search

Voice search

We’ll be using the power of speech recognition to search for an address. This gives your customers the choice to input their address using their voice, instead of typing.

New features
Address Capture | 2021

Use AI to enhance data quality

Use AI to enhance data quality

Predictive addressing and/or recommendations based on location or past input will greatly improve the user experience and enhance data quality.

Customer experience
Address Capture | 2021

Mobile SDK

Mobile SDK

To enable customers to integrate address capture on iOS and Android apps we are looking into a Software Development Kit (SDK). More details to follow.

Integration
Address Capture | 2021

Handling non-address elements

Handling non-address elements

Improving our engine to handle non-address elements such as “behind the shed”, and duplicate entries of data e.g. street name twice.

Customer experience
Address Verify | 2021

New version of Verify

New version of Verify

By using machine learning algorithms, customers will experience better match rates.

New features
Address Verify | 2021

Global points of interest

Global points of interest

Points of Interest (POI) data will deliver a comprehensive view of business, landmarks and features around the world. Examples of POI data include schools, hospitals, cinemas and restaurants.

Data
Address Capture | 2021

Address Fraud Indicators

Address Fraud Indicators

Investigating light fraud indicators at the point of address capture in a checkout environment, for customers to make an informed decision on whether to transact with that individual or not.

New feature
Address Capture | 2021

Suggestions?

We'd love to hear about your great idea(s) through the form below.