Create a frictionless payment authentication process
Validate customer phone numbers instantly
Strong Customer Authentication (SCA) is coming into force on Monday, 14th March, and this means that eCommerce retailers need to enhance the security of payments and manage their fraud risk.
The upshot for eCommerce retailers is that more customer details are needed to validate identities.
Phone validation is the most seamless way to increase the security of your online checkout without causing friction and disruption for your customers.
What is SCA?
After March 14 2022, businesses must develop solutions that further authenticate that a person making a payment is permitted to do so. Any business that does not authenticate payments could be fined and have customer payments declined. Such verification would need to take place whenever a customer:
accesses a payment account
The upshot for eCommerce retailers is that more customer details are needed to validate identities. The FCA's (Financial Conduct Authority) guidance has also recommended that the methods do not exclude people based on their use of technology (e.g., mobile phones or laptops). This guidance means that phone numbers are the best option as they cover the broadest range of customers.
What are the benefits of Loqate’s phone validation?
External database checks
Confirm whether a number is valid or not beyond simple syntax and format checks by comparing against external datasets.
Complete coverage
Check customer details for mobiles and landlines internationally.
Liveness checks
See whether UK mobiles numbers are active and likely to generate a response.
Frictionless payment authentication
Validate customer details instantly to make their journey through the transaction as smooth as possible.
Real-time queries
Numbers are never cached, so they are always up-to-date and accurate.
Flexible API
Access the insights you need and choose when to verify - at point of capture, pre-send or in a batch cleanse.