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Introduction

2 minute read

Global retail is alive and well.

The top 30

01

6 minute read

Digital natives win globally

The rise of ecommerce and digital influence has rewritten the rules of global expansion.

02

6 minute read

Making their voices heard

Voice-enabled technology is rising in importance and will define the retail winners of the future.

03

4 minute read

The power of social

The right social media marketing strategy can make or break retailers.

04

6 minute read

Express delivery

A new online battleground is emerging globally - speed of fulfillment.

06

6 minute read

How to formulate your international strategy

We summarize the findings from this report into five key areas to focus on - and those to avoid.

05

6 minute read

Looking elsewhere for inspiration

Retailers are looking east to Russia and China's retail titans.

See how you rank

Take our short quiz to see how well you rank.

How do you rank?

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Question 1 of 10

Are international sales a growing part of your group revenue?

Question 2 of 10

Do you operate physical stores or dedicated country-specific websites outside of your domestic market?

Question 3 of 10

Does your website provide international delivery?

Question 4 of 10

Do you make it easy for international consumers to shop your site with the ability to change language and/or currency?

Question 5 of 10

Do you allow your online customers to pay via digital payment methods (Paypal, Apple Pay, Google Pay, Amazon Pay)?

Question 6 of 10

Do you offer a transactional mobile app?

Question 7 of 10

Do you have a presence on either the Amazon or Google voice platforms through an official app?

Question 8 of 10

Do you use address verification for international orders to limit risk and drive conversion?

Question 9 of 10

Do you provide express (1-2 day) shipping as an option for international customers?

Question 10 of 10

Do you provide order tracking for customers on your website?

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