On time delivery is a huge factor in customer satisfaction, and can be extremely costly to retailers. We surveyed over 3,000 global consumers and 300 retail executives to uncover the true cost of failed deliveries.
Get the top tips on how to optimise your eCommerce checkout from eCommerce expert James Gurd.
Take a look at the key findings from our recent report – Future of the checkout – and gain an insight into how the digital checkout has changed and what features are convincing customers to shop online more than ever.