How address verification increases on-time delivery rates for retailers

Independent research 'Fixing Failed Deliveries', revealed that 19% of failed deliveries are due to poor customer data. Address verification can help improve on-time delivery rates through better quality data, as well as sky rocket customer experience. Find out how much your retail business could save using the calculator below.

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Calculate the savings to your retail business when using address verification

Other considerations for retailers

Some couriers charge a 'value-added service fee' in order to correct the failed delivery due to bad data, there's also the cost to replace products if they go missing and damage to brand reputation. Plus even before the delivery stage, UX research shows that 61% of consumers would abandon a purchase if they encounter issues at the address entry stage online. To find out more about address verification from Loqate or for a bespoke ROI saving get in touch.

These savings are indicative, and calculations are based on the average 'cost per failed order' research findings from the Fixing Failed Deliveries report as well as published Loqate prices. Accurate at time of publishing.

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We are trusted by over 13,000 customers worldwide to help improve data quality, enhance customer experience and reduce failed deliveries with our market leading address verification technology. Get in touch for your bespoke ROI calculation based on your requirements.

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What are the benefits of address verification from Loqate?

Improve data quality

Improving data quality in retail is the single most important task when it comes to reducing failed deliveries. Address verification from Loqate works in your online checkouts and forms, ePOS, CRM and Master Data Management systems.

Improve customer experience

Our real-time verification technology is the market leader in helping to improve user experience and reduce cart and form abandonment rates by providing a quicker and accurate way to enter address details.

A global address verification solution

Loqate's address verification solution will capture, parse, standardise, verify, cleanse and format addresses for over 245 countries and territories, all via a single, easy to integrate API. You are set up, ready to go in a few minutes.

Since using Loqate, we have definitely seen a decrease in failed deliveries due to inaccurate address data.

Sebastian Mills - Head of IT, Gymshark

Read the full case study