2020 was a stellar online holiday shopping season—with online sales increasing 45.2% year over year during the prime holiday shopping period—but 2021 is a new year with its own set of challenges.

We take a look at how retailers are preparing their eCommerce sites for the holidays & reveal survey insights on what to expect in comparison to last year. 

What's included? 

• A detailed look at how retailers are preparing for the holidays, optimizing site performance & navigating supply chain obstacles 
• Insights into what online shoppers say they want from retailers
• Survey results on how exactly retailers are preparing for the 2021 holiday season in comparison to last year & supporting retailer examples to implement these practices
• What investments retailers are making to improve website performance in advance