Vol. 1
Changing the Tide of Retail
Online holiday revenue exceeded $188.2 billion for the first time in history. How did they do it? And how can we adopt these methods for 2021 and beyond? We examine 5 of last year’s biggest revenue-driving trends. Download the full PDF or jump right in.
A season Yule never forget
Customers want brands with a winning CX
Consumers like brands with purpose
Social commerce is on the 2021 agenda
Personalization & segmentation saved the season
Omnichannel is now a necessity
Set yourself up for a great year ahead