Actionable insights from a global study of retailers and online consumers.
65% of global retailers said that failed or late deliveries are a significant cost to their business. So why does this happen? And what can retailers do to prevent it? This report highlights the global findings alongside solutions for better data quality.
With data from 300 international retailers and over 2,000 global customers, the Fixing Failed Deliveries study from Loqate determines why failed parcel delivery occurs. Read the report to understand the consequences failed deliveries have for eCommerce retailers, and why data quality is vital to increasing successful delivery rates and improving customer satisfaction.