You can use multiple Loqate services on the same plan. The higher the value of the plan is, the cheaper the lookup rates are. For detailed pricing per plan, please visit our price per lookup page. If you wish to discuss discounts for larger volumes, please speak to us about our enterprise licenses. Before committing to a larger plan, please bear in mind that the credit must be used within 12 months.
We don’t need a PO in order to invoice you. In most circumstances we are happy to arrange credit terms. However, please let us know if we need a PO from you in order to get paid, this will ensure that your Loqate service doesn’t get interrupted.
No, we can issue invoices in USD ($), British pounds (£) or Euros and you can pay us in these currencies too. Your invoice will show the appropriate bank account details for the currency you’re buying in.
Please log into your account, click on 'Menu' > 'Your Account' – under 'History' you can view a list of invoices and download as PDF.
You can top up your account with credit by logging into your account and clicking ‘Top up now’.
Loqate is a Payment Card Industry Data Security Standard (PCI DSS) accredited retailer, we are also an ISIS (Internet Shopping is Safe) accredited member of the IMRG so you be assured that any transactions you make with us are secure.
Yes, we can also accept payment by cheque or BACS if you are purchasing a plan over £1,000.00. If you need to top up urgently and you cannot pay by card, please contact us. Otherwise, the credit will be added to your account once payment is made.