Loqate
  • When do I need to migrate by?

    September 2019 will be when we sunset Zapcode however, you can migrate over to our new address verification service as soon as you like. All commercials will be honoured. 

  • I need my address verification on premise, not through the cloud, what are my options?

    There are other options available to you if you require your address data on premise. Please contact your account manager and they will be happy to take you through the options. We have a whole suite of products that can meet your business needs. 

  • What will I need to do?

    If you chose to move across to the cloud-based address verification service then it is easy set up an account and integrate, please click here to watch the short video by our support team lead. 

    Your account manager will ensure you have everything you need including any technical support. 

  • What support will I get?

    We have an award-winning support team on hand to answer your calls and emails. We also have a professional services team on hand to help, please speak to your account manager and they can talk you through your options. 

  • What pricing packages are available?

    We have prices to suit all business sizes and needs. Based on your annual usage your account manager will recommend a price package that best suits your business need. See here for our pricing page.

  • What benefits do I get as a partner?

    Everything you need to manage your customers’ service is available by logging into the resellers section on the website. You’ll be able to see how much commission we owe you, request that we pay you, view the number of credits your customers have left, when their licences expire and lots of other useful information. 

    You can also expect the following benefits: 

    • To keep you informed of any major technical releases. 
    • To provide web-based sales and marketing literature of services 
    • To pay your commission promptly when you invoice us. 
    • To provide reasonable notice of any changes in pricing. 
    • To provide full technical support for the service.