Fixing Failed Deliveries
Few experiences have the power to damage a retailer's reputation like a failed delivery; yet 1 in 20 online orders never reach their destination, and many retailers don’t have the technology in place to fix it or the long term strategies in place to maintain data quality.
Fabulous forms for fat fingers: UX guide to mobile optimisation
Practical advice on how to maximize mobile form completion and ensure your mobile site is as user-friendly as possible.
Implement Address Validation
Address validation plays an important role in the online world, both in helping to deliver better CX as well as driving greater operational efficiencies from within the business. Get best practice tips in this guide.