The Holidays Unwrapped:
Consumer Holiday Shopping & Shipping Expectations
There’s no doubt that the 2020 holiday season will be unlike any other – 68% of consumers are expecting COVID-19 to impact the way they celebrate this year.
In this session we'll cover:
- Predicted consumer shopping and shipping behaviors and what it means for the 2020 holiday season
- Top concerns for holiday shoppers and how retailers can proactively address their fears
- Best practices for engaging and converting the anticipated influx of online consumers
