Vol. 2

7 Tools for improving conversions

The top tools retailers should be using in order to increase ecommerce conversions.
Online shopping has transformed the modern exchange of goods and services, while radically redefining the relationship between buyer and seller. The internet has given consumers unlimited access to virtual stores, plus a seemingly endless supply of products, and variety. Consumers can now shop from the comfort of their home, office, or train seat – great for those who are strapped for time, and mobile users on-the-go.
In volume 2 of the Ultimate eCommerce Playbook, we focus on insights, and best practices to help merchants optimize their checkout rates, improve their user experience, and navigate through the vast ecosystem of software and ecommerce platforms that promise to boost conversions, and optimise checkout flows. We’ll give you the low down on the types of tools that can make a real difference to your ecommerce site and increase those all-important conversion rates.

Jump in
1 Why am I not converting? Why am I not converting?
2 Tool 1: Type-ahead address verification - Optimising the online checkout Tool 1: Type-ahead address verification - Optimising the online checkout
3 Tool 2: Search optimisation - Helping shoppers find the product they want Tool 2: Search optimisation - Helping shoppers find the product they want
4 Tool 3: A/B testing - Transforming your online store Tool 3: A/B testing - Transforming your online store
5 Tool 4: Product recommendation - Personalising the shopping experience Tool 4: Product recommendation - Personalising the shopping experience
6 Tool 5: Live chat - Increasing trust and overcoming issues Tool 5: Live chat - Increasing trust and overcoming issues
7 Tool 6: Shipping - Creating a great customer experience from order to delivery Tool 6: Shipping - Creating a great customer experience from order to delivery
8 Tool 7: User feedback - Finding out what shoppers think of your site Tool 7: User feedback - Finding out what shoppers think of your site
9 Key takeaways - Quick wins for a successful ecommerce site Key takeaways - Quick wins for a successful ecommerce site