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Email Validation

Email Validation

Email validation helps you increase email delivery rates, improve your sender reputation and advance customer communications.

 

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Fast and accurate email validation

Our email validation tool verifies email addresses to prevent bogus email registration and help maintain a clean and accurate email database of customers.

  • Improve email marketing performance
  • Reduce CRM costs for unnecessary contacts
  • Maintain sender reputation

Reach your contacts

Our global datasets combined with local expertise and market leading technology enables us to enrich your data to ensure you communicate with your customers at the right time.

  • Streamline customer onboarding
  • Supplement key contact data such as email and phone
  • Reduce customer churn rate by 30%

Improve marketing ROI

Our email service can provide you with a range of insights about an email address so you can target the right person with the right message every time.

  • Know when an email is disposable
  • Build your own 'do not contact' or black list
  • Get hashed emails to securely share with your agency

See customer relationships flourish with email validation

Business and consumer
Business and consumer

We check the validity of both business and personal email addresses, and even Hotmail and Gmail.

Increase email delivery rates
Increase email delivery rates

Email validation reduces hard bounces and prevents emails from being blocked.

Go beyond the @
Go beyond the @

Our email validation service detects whether an email mailbox is genuine and can receive mail.

Cleanse in bulk
Cleanse in bulk

Batch cleanse your email database to identify and remove invalid or outdated email addresses.

Reduce customer frustration
Reduce customer frustration

Streamline your onboarding with email validation that is seamless to your customers

Validate in real time
Validate in real time

Our API integrates seamlessly into your contact forms, offering 24/7 validation as soon as a customer enters their email address.

Easy from A-Z

Wherever you are and whatever you need, using our solutions is simple. Our APIs seamlessly integrate into any global system, so you can be up and running in minutes.

Build with Loqate

 

Frequently asked questions

How does Email Validation work - are addresses checked against a database?

Loqate's Email Validation service can validate emails either individually or in bulk, and follows a series of steps to confirm whether email addresses are valid or not. Those steps include:

  • Checking the syntax of the inputted address to ensure it's a plausible address (i.e. it contains an '@' sign and an email domain, etc.)
  • Verifying the validity of the email domain to make sure it can send and receive emails
  • 'Pinging' the mailbox to check whether it will accept emails to the specified account. We can validate whether an email address exists on an email server with 97% accuracy
    • We also have proprietary integrations with mailbox providers which allow us to verify things like whether a mailbox is a catch-all mailbox, whether the domain is disposable or temporary, etc.
Can Email Validation handle business and personal email addresses?

Yes, you can use Email Validation to check any email addresses, whether they're for business or personal accounts.

Does Email Validation work internationally?

Yes, Email Validation is an international service with global coverage.

What types of information are returned in the Email Validation results?

Besides detecting if in email address is valid or not, the Email Validation service returns a wide range of information, including - but not limited to - the following:

  • Whether an email address is disposable
  • If the domain is considered 'high risk' to send email to
  • If the mailbox is a role-based address (i.e. support@, marketing@, etc.)
  • If the mailbox is full

You can find complete details of which fields are returned in our Email Validation API documentation (please note that the exact available fields may differ depending on which service you use).

What does a 'catch all' response code mean?

Each of the Email Validation endpoints includes a 'catch all' field as one of the response parameters:

These 'catch all' responses indicate email domains that will accept emails to any email account, meaning that it is not possible to fully validate an email account at this domain, often due to firewall restrictions. We provide these 'catch all' responses so that you can decide whether or not you want to email these addresses.

How does the Risk field work?

Calls made to the Validate v2 endpoint (https://api.addressy.com/EmailValidation/Interactive/Validate/v2/) return a field called Risk, which is designed to provide an indication of how likely emails are to bounce if sent to a given email address.

The Risk field returns one of four options: High, Medium, Low or Unknown, where the higher the risk the greater the likelihood that an email will bounce.

You can use this field to inform your decision making, when deciding whether or not to send to a particular email address.

Can you link an email to an individual name?

No. For the purposes of maintaining privacy, the Email Validation service will confirm whether or not an email address is active and capable of receiving messages, but does not link back to individuals in any way.

"The Loqate address validation system has been instrumental in improving our ecommerce conversion rates, reducing cart abandonment rates and significantly reducing incorrect address entry by our customers."
Mohamad HannawayManager (Web & Customer Relations)
A&H Frameshop Pty Ltd
"Loqate is a trusted partner to IBM, we do a lot of business together on behalf of our joint clients. Loqate delivers trusted technology, good support and I would recommend them."
Dan SchallenkampOffering Manager, IBM Corporation
IBM
"At BT we live by our values - simple, personal and brilliant - Loqate embodies all three. It's a perfect partnership."
Dave WigginsProduct & Service Manager
BT
"Integrating our WooCommerce ecommerce platform with Loqate’s address validation service has significantly reduced the number of failed order deliveries, with a substantial saving in shipping costs each month and a better customer experience overall."
Luke HopkinsCo-founder and CTO
The Protein Bread Co.
"We know that address validation has helped improve the customer journey, which has had a positive impact on conversion"
Laura MuirheadBrand Manager
Nescafe Dolce Gusto at Nestle
"Loqate’s address validation service was easy to integrate into our customers’ ecommerce website checkouts. It provides our customers’ with a slim-line checkout which improves conversion rates and grows revenue."
Andrew MaverCo Founder & Director
NOW Solutions
"Using Loqate has helped us to reduce failed deliveries and improve the customer journey significantly."
Mike WarwickHead of Online Marketing
Joseph Joseph

Start your free trial today

Make sure your online checkouts and forms are the best they can be by trialling our email validation. 

 

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Free email lookups

You get free lookups for 30 days to trial our email validation wherever you like.

No payment details needed

Our free trial is truly free. We don't request payment details up front and the trial period ends automatically.

Buy when you're ready

Sign up for any of our annual plans when you're done testing or get in touch to discuss pricing options.