Loqate Inc. and Mastersoft (collectively, ”Loqate”) take the protection and security of your personal information very seriously. Loqate is part of the group of corporate companies belonging to GB Group PLC group of entities (collectively, “GBG”).
Due to the varying nature of collection and use of personal information across our products and services Mastersoft has detailed separate policies that explain what information is being collected, how the information may be used and individual’s choices regarding collection and use of that information. These policies are communicated and made available on the acquisition of a Loqate product or service.
Personal information will only be collected when knowingly and voluntarily submitted by you or by your customers. We will collect information only to provide you with further assistance or to answer a submitted request. This information will only be used for the declared purposes for which it was submitted and any such secondary purposes that are directly related to the declared purposes.
Copies of correspondence are stored as archives for record-keeping and back-up purposes only.
Where we are required to engage third parties to meet your request on our behalf, we may disclose your personal information to those third parties in order to meet your request for goods or services.
You may, at any time, request access to personal information about you that we hold. We encourage you to contact us about your personal information if you find that it is not accurate or complete.
Our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
You may opt out of any further contact from us.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
For more information on Loqate's privacy policies please contact us Ph: +61 2 9024 2424.