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Deliveries

How Loqate helps get deliveries 
spot on

Increase delivery rates and avoid the costs associated with redelivery. 

Failed delivery challenges can include

Loss of customer loyalty
Loss of customer loyalty

A delivery that doesn’t turn up can result in a customer turning you down the next time they want to make a purchase.

Rescheduling and replacement costs
Rescheduling and replacement costs

When a delivery doesn’t reach its intended recipient, you may need to pay to reschedule or replace the product.

Chargeback fees
Chargeback fees

Failed deliveries can result in additional chargeback fees, leaving your profitability in peril.

Wasted human resource
Wasted human resource

Faulty fulfilment means more person hours to fix the problem, from customer service through to logistics.

Better data, better deliveries

Address Validation pinpoints any address in as little as three keystrokes. It ensures the exact location is mapped so that deliveries arrive at their exact location, reaching customers on time, every time. The technology works for addresses from:

  • Online forms
  • CRM
  • Data management systems

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Reap the rewards with Loqate

Reduce failed deliveries

Loqate customers have seen a reduction in delivery issues of as much as 50%.

Mitigate additional admin

Reduce customer support queries and resource needed to rectify errors.

Minimise costs

Reduce the costs associated with redeliveries, such as chargebacks and replacement products.

Increase customer satisfaction

Reach and exceed expectation of buyers and recipients, boosting brand advocacy.

"The Loqate address validation system has been instrumental in improving our ecommerce conversion rates, reducing cart abandonment rates and significantly reducing incorrect address entry by our customers."
Mohamad HannawayManager (Web & Customer Relations)
A&H Frameshop Pty Ltd
"Loqate is a trusted partner to IBM, we do a lot of business together on behalf of our joint clients. Loqate delivers trusted technology, good support and I would recommend them."
Dan SchallenkampOffering Manager, IBM Corporation
IBM
"At BT we live by our values - simple, personal and brilliant - Loqate embodies all three. It's a perfect partnership."
Dave WigginsProduct & Service Manager
BT
"Integrating our WooCommerce ecommerce platform with Loqate’s address validation service has significantly reduced the number of failed order deliveries, with a substantial saving in shipping costs each month and a better customer experience overall."
Luke HopkinsCo-founder and CTO
The Protein Bread Co.
"We know that address validation has helped improve the customer journey, which has had a positive impact on conversion"
Laura MuirheadBrand Manager
Nescafe Dolce Gusto at Nestle
"Loqate’s address validation service was easy to integrate into our customers’ ecommerce website checkouts. It provides our customers’ with a slim-line checkout which improves conversion rates and grows revenue."
Andrew MaverCo Founder & Director
NOW Solutions
"Using Loqate has helped us to reduce failed deliveries and improve the customer journey significantly."
Mike WarwickHead of Online Marketing
Joseph Joseph

Ensure top-notch data with these Loqate products

Other use cases

Data quality
Data quality

Enrich, cleanse and maintain data for greater accuracy and detail, helping you to improve efficiencies and build lasting customer relationships.

 

Learn more

 

Onboarding
Onboarding

Learn how Loqate’s products can ensure accuracy and reduce friction at point of entry. Happy customers, higher conversion rates.

 

Learn more

 

Global reach
Global reach

Go instantly international with our solutions for capturing and verifying addresses from 250 countries and territories.

 

Learn more

 

Start your free trial today

Make sure your online checkouts and forms are the best they can be by trialling our address validation. 

 

Get started now

 

Free address lookups

You get free lookups for 30 days to trial our address validation wherever you like.

No payment details needed

Our free trial is truly free. We don't request payment details up front and the trial period ends automatically.

Buy when you're ready

Sign up for any of our annual plans when you're done testing or get in touch to discuss pricing options.