A delivery that doesn’t turn up can result in a customer turning you down the next time they want to make a purchase.
When a delivery doesn’t reach its intended recipient, you may need to pay to reschedule or replace the product.
Failed deliveries can result in additional chargeback fees, leaving your profitability in peril.
Faulty fulfilment means more person hours to fix the problem, from customer service through to logistics.
Address Validation pinpoints any address in as little as three keystrokes. It ensures the exact location is mapped so that deliveries arrive at their exact location, reaching customers on time, every time. The technology works for addresses from:
Reduce failed deliveries
Loqate customers have seen a reduction in delivery issues of as much as 50%.
Mitigate additional admin
Reduce customer support queries and resource needed to rectify errors.
Reduce the costs associated with redeliveries, such as chargebacks and replacement products.
Increase customer satisfaction
Reach and exceed expectation of buyers and recipients, boosting brand advocacy.
"The Loqate address validation system has been instrumental in improving our ecommerce conversion rates, reducing cart abandonment rates and significantly reducing incorrect address entry by our customers."
"Loqate is a trusted partner to IBM, we do a lot of business together on behalf of our joint clients. Loqate delivers trusted technology, good support and I would recommend them."
"At BT we live by our values - simple, personal and brilliant - Loqate embodies all three. It's a perfect partnership."
"Integrating our WooCommerce ecommerce platform with Loqate’s address validation service has significantly reduced the number of failed order deliveries, with a substantial saving in shipping costs each month and a better customer experience overall."
"We know that address validation has helped improve the customer journey, which has had a positive impact on conversion"
"Loqate’s address validation service was easy to integrate into our customers’ ecommerce website checkouts. It provides our customers’ with a slim-line checkout which improves conversion rates and grows revenue."
"Using Loqate has helped us to reduce failed deliveries and improve the customer journey significantly."
Enrich, cleanse and maintain data for greater accuracy and detail, helping you to improve efficiencies and build lasting customer relationships.
Learn how Loqate’s products can ensure accuracy and reduce friction at point of entry. Happy customers, higher conversion rates.
Make sure your online checkouts and forms are the best they can be by trialling our address validation.
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