Onboarding
How Loqate helps customer onboarding
Validate data at point of entry to reduce friction and help build meaningful customer relationships.
Onboarding challenges can include
An excess number of fields for customers to fill in, taking more time and effort.
Manually entering addresses, emails and phone numbers can create mistakes.
If the process is just too much trouble, customers will leave a site and go elsewhere.
Filling out lengthy online forms, plus spinning wheels and page crashes can make customers irritated.
Customer onboarding made easy
Our single line type-ahead address lookup capability lets customers find their address in just three keystrokes, returning accurate results even when details are missing or misspelled. It validates the address, phone number or email, ensuring only clean and accurate data is collected. It’s ideal for onboarding customers in sectors such as:
- Retail
- Utilities
- Banks
Better customer onboarding with Loqate
Reduce friction
User-friendly solution that speeds up the onboarding process.
Minimise errors
Eliminate unnecessary data entry and reduce the need for manual intervention.
Maximise contact rates
Help build meaningful and ongoing customer relationships.
Improve conversion rates
Through each step of the basket funnel, whether on mobile or desktop.
"The Loqate address validation system has been instrumental in improving our ecommerce conversion rates, reducing cart abandonment rates and significantly reducing incorrect address entry by our customers."
"Loqate is a trusted partner to IBM, we do a lot of business together on behalf of our joint clients. Loqate delivers trusted technology, good support and I would recommend them."
"At BT we live by our values - simple, personal and brilliant - Loqate embodies all three. It's a perfect partnership."
"Integrating our WooCommerce ecommerce platform with Loqate’s address validation service has significantly reduced the number of failed order deliveries, with a substantial saving in shipping costs each month and a better customer experience overall."
"We know that address validation has helped improve the customer journey, which has had a positive impact on conversion"
"Loqate’s address validation service was easy to integrate into our customers’ ecommerce website checkouts. It provides our customers’ with a slim-line checkout which improves conversion rates and grows revenue."
"Using Loqate has helped us to reduce failed deliveries and improve the customer journey significantly."
Ensure top-notch data with these Loqate products
Capture an exact address in less than three keystrokes, no matter the location, language or device.
Validate business customers with a single API to ensure your business customer data is accurate.
Capture the right mobile phone number at the point of entry, or batch validate phone numbers.
Other use cases
Enrich, cleanse and maintain data for greater accuracy and detail, helping you to improve efficiencies and build lasting customer relationships.
Learn more
See how we harness the world’s best location data to ensure deliveries reach customers on time, every time, making failed deliveries a thing of the past.
Learn more
Go instantly international with our solutions for capturing and verifying addresses from 250 countries and territories.
Learn more
Start your free trial today
Make sure your online checkouts and forms are the best they can be by trialling our address validation.
Get started now
You get free lookups for 30 days to trial our address validation wherever you like.
Our free trial is truly free. We don't request payment details up front and the trial period ends automatically.
Sign up for any of our annual plans when you're done testing or get in touch to discuss pricing options.
