Loqate

Creating a vision of a world free from the fear of heart and circulatory diseases, the British Heart Foundation is the UK’s leading heart research charity, whose pioneering research has helped to reduce deaths from heart and circulatory diseases by more than half.

Support from the public helps power British Heart Foundation's life-saving research. This support comes in the form of direct online donations, fundraising from organised events such as their flagship event London to Brighton cycle ride, sponsored marathons, local volunteering groups or events such as Dechox (a month free of chocolate) as well as items donated to a network of 750 high street shops.

By using Loqate's verification services we are assured that every submission is valid and correct.

Loqate have been working with the British Heart Foundation since 2005 to ensure data integrity is of the highest quality. British Heart Foundation’s Senior Digital System’s Manager Suky Sehmbi told us how accurate data is helping them to maximise donation power.

“We use multiple services from Loqate; address, email, phone and bank verification as well as store finder. These tools help visitors to our website find local fundraising events, their nearest store to donate items to or even arrange collection of items for donation.

Loqate’s address verification service has made our online donation process quick and easy. As the tool ensures accurate address information is captured it means we have valid data for any gift aid donations. This mean the donations are 25% more valuable when we claim tax back from HMRC. By using Loqate's services we are assured that every submission is valid and correct.

Loqate’s range of verification services are easy to implement and maintain and have been a great solution set

As well as accepting online donations, visitors to the British Heart Foundation website can also request a free copy of their award-winning magazine Heart Matters. The magazine offers detailed information and advice around heart and circulatory diseases such as heart disease, stroke, vascular dementia and their risk factors, including diabetes. It is a key resource for many people living with these conditions, so it's important it arrives at the right address".

Accurate data, be it email, phone or address also allows the charity to build a relationship with donors "Our donors are a huge force behind our success. Capturing accurate data not only allows us to thank supporters and keep in touch with those that want to hear from us but also ensure that we’re only communicating with people who want to hear from us, in order to be GDPR compliant. For this, Loqate’s range of verification services are easy to implement and maintain and have been a great solution set.

- Suky Sehmbi, Senior Digital System’s Manager, British Heart Foundation

Products British Heart Foundation are using

Address Verification

Address Verification

Remove friction and improve conversion rates by providing a faster way to enter delivery addresses as well as assisting successful parcel delivery.

Email Validation

Email Validation

ncrease email delivery rates, improve your sender reputation and advance customer communications when you verify email addresses upfront.

Phone Verification

Phone Verification

Capture the right phone number, mobile or landline at the point of entry, or batch validate phone numbers in your current database, cleaning your phone numbers.

Find my nearest

Find my nearest

For customers that research days out and shopping trips or prefer to collect in-store, make it easy to find your nearest outlet at any time of day.

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