Loqate, a GBG solution
Loqate

How Loqate can help you

Improve customer experience

Enhance your customer retention and improve the switching process with our range of data management tools. Our Goneaways dataset gives you visibility when customers are moving home to ensure retention rates are maximised. While our Utilities Register Service, has a direct feed to the RECCo’s Gas and Electricity Enquiry Services, with daily data updates ensuring speedy switching and eliminating unnecessary data entry for customers, whilst reducing the need for manual intervention.  

Fast & accurate onboarding

Standardise a customer’s address and validate phone and email addresses as they are onboarded. Reducing the number of data entry errors will save you and your customers valuable time, reduce abandonment on your site and ensure clean and accurate data is captured.  

Better customer relations

By ensuring you hold clean and accurate contact details you can maximise customer contact rates, helping to build meaningful customer relationships and provide the best service possible. This is particularly important for your more vulnerable customers who may require additional assistance when services are impacted.  

Enhance UX & Data Quality with

Address Capture

Address Capture

Improve conversion rates and streamline customer journey with type-ahead address capture. 

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Address Verification

Address Verification

The most reliable way to onboard your customers and enhance the quality of your existing data

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Email Validation

Email Validation

Build long, meaningful customer relationships by ensuring you hold the correct email address. 

Phone Validation

Phone Validation

Validate mobile and landline numbers at the point of entry or via a batch cleanse of your existing database. 

Bank Validation

Bank Validation

Ensure bank account details are entered correctly to avoid payment errors and bank charges.  Find out more

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Data Maintenance

Data Maintenance

Correct, suppress, and append data with Loqate’s range of data maintenance services

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Email Validation best practice guide

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Our products and services in action

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Re-energise your onboarding processes: How the utilities sector can optimise onboarding in 3 simple steps

Re-energise your onboarding processes: How the utilities sector can optimise onboarding in 3 simple steps

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