Loqate, a GBG solution
Loqate

How Loqate can help you

Improve customer experience

Enhance your customer retention and improve the switching process with our range of data management tools. Our Goneaways dataset gives you visibility when customers are moving home to ensure retention rates are maximised, while our Utilities Register Data, property level MPAN, and smart meter data ensures speedy switching, eliminating unnecessary data entry for customers.  

Fast & accurate onboarding

Verify a customer’s address, phone and email addresses as they are onboarded. Reducing the number of data entry errors will save you and your customers valuable time, reduce abandonment on your site and ensure clean and accurate data is captured.  

Better customer relations

By ensuring you hold clean and accurate contact details you can maximise customer contact rates, helping to build meaningful customer relationships and provide the best service possible. This is particularly important for your more vulnerable customers who may require additional assistance when services are impacted.  

Enhance UX & Data Quality with

Address Verification

Address Verification

The most reliable way to onboard your customers and enhance the quality of your existing data

Email Validation

Email Validation

Increase email delivery rates upfront or with a batch cleanse

Data Maintenance

Data Maintenance

Correct, suppress, and append data with Loqate’s range of data maintenance services

Phone Validation

Phone Validation

Capture the accurate mobile and landline numbers at the point of entry or batch validate your database

There's more to discover

 

Email Validation best practice guide

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Our products and services in action

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Re-energise your onboarding processes: How the utilities sector can optimise onboarding in 3 simple steps

Re-energise your onboarding processes: How the utilities sector can optimise onboarding in 3 simple steps

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