Enhance your customer retention and improve the switching process with our range of data management tools. Our Goneaways dataset gives you visibility when customers are moving home to ensure retention rates are maximised, while our Utilities Register Data, property level MPAN, and smart meter data ensures speedy switching, eliminating unnecessary data entry for customers.
Verify a customer’s address, phone and email addresses as they are onboarded. Reducing the number of data entry errors will save you and your customers valuable time, reduce abandonment on your site and ensure clean and accurate data is captured.
By ensuring you hold clean and accurate contact details you can maximise customer contact rates, helping to build meaningful customer relationships and provide the best service possible. This is particularly important for your more vulnerable customers who may require additional assistance when services are impacted.