On credit plan
You are only charged when a user selects an address from the search results to autofill your address form. Our service works in two parts, Find and Retrieve.
Find: Find is the free part of a lookup, this is what’s displayed in the search bar during an address search when the user starts typing an address. A free request can occur on every character typed, so the number of free requests can be quite a bit higher than the chargeable requests.
Retrieve: Retrieve is a charged request, this is the full address that is returned when an address is selected from the drop-down list and populates the fields on the page.
If you're using a user license model the vast majority of your lookups will appear as uncharged if they're included within your license. Please reach out to your account manager if you need more clarification.