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Onboarding

How Loqate helps customer onboarding

Validate data at point of entry to reduce friction and help build meaningful customer relationships.

Loqate data validation solutions help streamline the onboarding process, so you can provide the best possible customer experience.

Onboarding challenges can include

Unnecessary form fields
Unnecessary form fields

An excess number of fields for customers to fill in, taking more time and effort.

Data entry errors
Data entry errors

Manually entering addresses, emails and phone numbers can create mistakes.

Form or cart abandonment
Form or cart abandonment

If the process is just too much trouble, customers will leave a site and go elsewhere.

Customer frustrations
Customer frustrations

Filling out lengthy online forms, plus spinning wheels and page crashes can make customers irritated.

Customer onboarding made easy

Our single line type-ahead search capability lets customers find their address in just three keystrokes, returning accurate results even when details are missing or misspelled. Our verification tool then standardises and validates the address, phone number or email, ensuring only clean and accurate data is collected. It’s ideal for onboarding customers in sectors such as:

  • Retail
  • Utilities
  • Banks

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Better customer onboarding with Loqate

Reduce friction

User-friendly solution that speeds up the onboarding process.

Minimise errors

Eliminate unnecessary data entry and reduce the need for manual intervention.

Maximise contact rates

Help build meaningful and ongoing customer relationships.

Improve conversion rates

Through each step of the basket funnel, whether on mobile or desktop.

"Working with Loqate has helped Rank Group reduce marketing expenditure by £500,000 per year."
Rank GroupRead more
"Loqate is a trusted partner to IBM, we do a lot of business together on behalf of our joint clients. Loqate delivers trusted technology, good support and I would recommend them."
Dan SchallenkampOffering Manager, IBM Corporation
IBMRead more
"It's crucial to populate web forms with accurate delivery address details to ensure we meet customer expectations and deliver on our promise of 100% happiness guaranteed."
Matthew KeysDigital Marketing Manager, Hotel Chocolat
Hotel ChocolatRead more

Optimise your onboarding with these Loqate products

Other use cases

Data quality
Data quality

Enrich, cleanse and maintain data for greater accuracy and detail, helping you to improve efficiencies and build lasting customer relationships.

 

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Deliveries
Deliveries

See how we harness the world’s best location data to ensure deliveries reach customers on time, every time, making failed deliveries a thing of the past.

 

Learn more

 

Global reach
Global reach

Go instantly international with our solutions for capturing and verifying addresses from 250 countries and territories.

 

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  • Cancel any time
  • 24/5 support
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