Gaming
Take the gamble out of developing customer relationships and meeting regulations. Our automated real-time address verification tools and services ensure a smooth and seamless customer on-boarding experience as well as ensuring the quality of new and existing data for regulatory purposes such as anti-money laundering.
By minimising the amount of keystrokes required, our type-ahead address validation tool delivers a hassle-free customer experience. The better the experience, the happier the customer - and the longer your relationship with them.
Clean data
Type-ahead enables you to capture valid address data at onboarding, ensuring that your database is clean from the get-go, and ensuring you meet regulatory requirements for data quality - essential for knowing your customer and anti-money laundering.
Mobile optimised
As gamers increasingly use mobiles, our solutions can be implemented across devices.
Increased customer engagement
We can help you use what you know about your customers to improve your relationship across multiple channels.
Data Maintenance
Communication is key to the success of gaming organisations. Whether you’re reaching out to your players regarding changes in T&Cs or promoting special offers, it’s important you have accurate contact information – this is also a regulatory requirement. In addition to enhancing your communication efforts, we can help improve overall data quality by removing duplicates, some of which may be partaking in bonus abuse.
Duplicate records can result in repeat communication being sent to the same person, thus damaging your brand and costing you money. Oracle reported that each duplicate cost a company around £20-£100 per year. Ensuring your databases are devoid of duplicates can increase operational efficiency in your call centres. This way, your agents save the time they usually spend differentiating between three identical John Smith records.
Trusted by over 13,000 customers worldwide
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Loqate’s address capture software was so easy to integrate with our own platform. Initially, we’d blocked out two months for implementation but it only took two or three days. I’d go as far as to say it’s the easiest integration I’ve ever done.
Vijay Gamana, Product Owner at Sharp Gaming