Type-ahead enables you to capture valid address data at onboarding, ensuring that your database is clean from the get-go, and ensuring you meet regulatory requirements for data quality - essential for knowing your customer and anti-money laundering.
As gamers increasingly use mobiles, our solutions can be implemented across devices.
We can help you use what you know about your customers to improve your relationship across multiple channels.
Communication is key to the success of gaming organisations. Whether you’re reaching out to your players regarding changes in T&Cs or promoting special offers, it’s important you have accurate contact information – this is also a regulatory requirement. In addition to enhancing your communication efforts, we can help improve overall data quality by removing duplicates, some of which may be partaking in bonus abuse.
Duplicate records can result in repeat communication being sent to the same person, thus damaging your brand and costing you money. Oracle reported that each duplicate cost a company around £20-£100 per year. Ensuring your databases are devoid of duplicates can increase operational efficiency in your call centres. This way, your agents save the time they usually spend differentiating between three identical John Smith records.
Loqate’s address capture software was so easy to integrate with our own platform. Initially, we’d blocked out two months for implementation but it only took two or three days. I’d go as far as to say it’s the easiest integration I’ve ever done.
Vijay Gamana, Product Owner at Sharp Gaming