How Dow Jones uses Loqate’s technology to capture accurate international address data in Salesforce

About Dow Jones

Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customisable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

Service used:

  • Global Address Verification API

Objective

  • To obtain and validate accurate global address data within their customer data hub.
With offices in Asia, Europe, North and South America our requirement was for an address verification solution that had the ability to populate addresses over a wide range of international territories and therefore a variety of formats.

- Dow Jones

Goals

 

Identify international customers

The ability to capture, structure, and verify addresses over a wide range of international territories and a variety of global data formats.

Integration

Loqate’s RESTful API architecture and pre-built integration to allow seamless connectivity to their Salesforce.com environment.

Find a solution effective globally

Loqate’s address look-up was deployed in offices in Asia, Europe, North and South America. With some added customization to the workflow rules, the ISO codes enabled automatic country recognition and formatting.

Security

The Loqate platform runs from concurrent data-centers around the world, to provide secure, reliable service. ISO27001 accredited, ensuring data is securely hosted.

 

We’ve saved time and money due to data quality improvements from Loqate.

- Bill Doane, Project Manager, Dow Jones

A success story

We chose Loqate’s address look-up, which is deployed in our offices in Asia, Europe, North and South America.

The implementation of Loqate has given Dow Jones an easy to use service that guarantees only accurate international address data is captured. We also added some customisation to the workflow rules with ISO codes to enable automatic country recognition and formatting.

This has saved significant time and money.

 

Loqate are great to work with, we’ve never looked back.

- Dow Jones

Products Dow Jones is using