Dry Drinker see reduction in cart abandonment with Loqate’s address verification

Dry Drinker was founded in 2016 by Stuart Elkington after discovering a disappointing lack of non-alcoholic drinks on the market. Encouraged by his wife, he decided to set up business on his own and went in search of the very best non-alcoholic beers, wine and spirits. Dry Drinker now delivers a wide variety of alcohol-free drinks across the UK and Europe.

In October, 2018, the company decided they needed an address verification tool that could speed up the online shopping process for their customers, while helping them collect accurate address data.

Founder Stuart Elkington explains,

"We wanted a tool that would allow us to capture addresses quickly in order to speed up the shopping experience. Since using the tool, we have seen a reduction in cart abandonment. Our customers now find our address entry step really easy.

Loqate's address verification is like that missing piece of the jigsaw that helps us grow.

Loqate’s address verification tool helps us collate address data correctly, which makes the delivery process so much more efficient. Now that we are capturing the correct address data with each order, customers are receiving their items without issues, and we are saving money on the cost of failed deliveries. I can’t think of the last time we had an issue with address data input errors.

We found the setup process really simple. Not only this, but we found the Loqate team really easy to deal with. The support team has been brilliant and we have never had a problem. The address validation tool works seamlessly in the background, allowing us to get on with what we’re good at. It’s like that missing piece of the jigsaw that helps us grow."

– Stuart Elkington, Founder and Head of Operations, Dry Drinker