Terms and Conditions

The following terms and conditions details the terms of your license between you and us to access Loqate services. 

Loqate Data Services Agreement - PDF

In addition to the Loqate Data Services Agreement above, the European Standard Contractual Clauses as set out below shall also apply between you and us if your organization is based within the European Economic Area, or one of the following locations: Gibraltar, Guernsey, Isle of Man, Channel Islands.
Gibraltar, Guernsey, Isle of Man, Channel Islands

This is to ensure that, following the Brexit Deal, we have appropriate safeguards in place to transfer personal data between you and us in the event the UK does not achieve adequacy status from the European Commission after the interim data transfer window.

If you are based outside of the European Economic Area, in the UK, or outside any of the locations identified above, then the European Standard Contractual Clauses do not apply to you and us.

European Standard Contractual Clauses (SCC's) - PDF

The US has enacted five new state privacy laws that will go into effect throughout 2023. These new laws require parties to enter into specific contractual terms with their service providers/processors.

As we are subject to these 2023 Privacy Laws we are updating our contracts to ensure that we include the language required by them.

US Privacy Laws 2023 – Loqate (Service Provider) 


Premium SaaS agreement

This SLA only applies if the Customer has agreed to pay for, and GBG has agreed in writing to provide, the Premium Service for the respective Support Period.

Software as a Service - Schedule 1 - Premium Service - PDF

Sample reseller agreement

What you need to know if you are reselling our products & services.

Sample Reseller Agreement - PDF