Creating safe, fast, and seamless experiences for customers is the essence of a post-pandemic travel and hospitality industry. This blog shares three best practices that can help you restore traveler trust at every stage of the customer journey.
Read the latest post in our “Overheard” series to discover insights from our virtual Lunch & Learn, where we brought together 11 retail executives to exchange ideas and best practices around optimizing the mobile shopping experience.
With consumers demanding more intuitive digital experiences, we take a look at the top five eCommerce trends retailers could use to their advantage.
As new business strategies develop by blurring the digital and physical worlds, we take a look at a few of the pain points currently affecting the B2B payments landscape and how high-quality address data can help businesses attain successful digital transformation.
With eCommerce orders at an all-time high, the retail industry is facing yet another challenge in an already difficult year: failed deliveries. We take a look at the steps retailers can take to improve customer address data and ensure parcels arrive on time and to the right location.
Learn how Nextgate, global leader in healthcare enterprise identification uses real-time address verification to support widespread data integrity and improve patient care.
Consumers are less likely to shop with a retailer in the future after a late or failed delivery. We surveyed over 3,000 global consumers and 300 retail executives to uncover the true cost of failed deliveries, and discover the impact late deliveries can have on customer retention.
A well-designed checkout can impact how customers perceive your brand and drastically lower your cart abandonment rates. Here's a checklist of UX recommendations that will help you optimize online checkout on any device.
With a burgeoning online market to capitalise on but a predominantly scattered rural population, how can retail businesses shipping to Ireland ensure they're reaching the right customers quickly and efficiently?
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