The way your website operates can have a significant impact on your customer’s experience. Learn how to best optimize your user experience to remove the friction responsible for high cart abandonment rates and failed deliveries.
2021 holiday survey results: find out how US consumer shopping plans will affect retailers this holiday season.
While within eCommerce applications, the need for physical address verification is clear, how often are email addresses afforded the same treatment as their geographical counterparts? In this blog, you'll learn why email verification is a valuable tool for enhancing any digital customer journey.
We may not have flying cars just yet, but we do have a collection of impressive new tech to dig our teeth into, all needing accurate, verified address data.
It’s one thing to have a database full of customer data - it’s another to know if it’s accurate, usable, data. When you verify address data at the point of entry, you can ensure the data you collect from your customers can be relied upon to help grow your business and build trust from your customer base. Here’s how...
Creating safe, fast, and seamless experiences for customers is the essence of a post-pandemic travel and hospitality industry. This blog shares three best practices that can help you restore traveler trust at every stage of the customer journey.
Read the latest post in our “Overheard” series to discover insights from our virtual Lunch & Learn, where we brought together 11 retail executives to exchange ideas and best practices around optimizing the mobile shopping experience.
With eCommerce orders at an all-time high, the retail industry is facing yet another challenge in an already difficult year: failed deliveries. We take a look at the steps retailers can take to improve customer address data and ensure parcels arrive on time and to the right location.
Consumers are less likely to shop with a retailer in the future after a late or failed delivery. We surveyed over 3,000 global consumers and 300 retail executives to uncover the true cost of failed deliveries, and discover the impact late deliveries can have on customer retention.
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