In theory, high shopping cart abandonment rates should reveal to e-commerce retailers that something is not working. However, online shopping carts are a feature that modern customers are utilizing quite differently than originally intended.
Find out why Hush women's wear is using location data to win the hearts of their customers and improve customer experience, logistics and marketing campaigns.
Discover why enhanced location data is so important to footwear retailer Schuh when it comes to delighting their customers.
The Ultimate eCommerce Playbook is here - and the first volume focuses on mcommerce, and helping online retailers ensure their sites are performing well and leading to conversions.
What exactly have online retailers been doing to improve their process for their customers, and what can insurance companies learn from them?
One home insurance company that has successfully managed to cater to the needs of their online users is Aviva. Let’s take a look at the five things in particular you can learn from them...
Everyone is searching for the ultimate eCommerce checkout. But where do you start? Discover top tips that will allow you to optimise your checkout
Mobile shopper consumer survey results: find out what consumers think of mCommerce retailers, how often they shop using their mobiles, what their top frustrations are and why geolocation is key to a faster checkout experience.
Insurance quote forms can be tricky to complete. Users are more often than not faced with a barrage of questions that can lead to confusion and frustration, when all they want to do is receive a quote – not ideal.
Here are four major reasons that users quit the insurance process, and what insurers can do to improve their insurance forms.
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