The concept of customer experience has been around for a long time. We all know how crucial it is to the success of any business or organisation. But it’s also always evolving. Today, one of the key challenges many brands face is trying to bridge the gap and reduce the friction between a customer or visitor’s online and offline experience.
Thankfully, we have a product that helps you do just that. Here’s everything you need to know about our Store Finder.
Our Store Finder helps you provide your customers with a quick and easy way of finding physical locations across the globe.
Whether you’re a retailer, restaurant chain, service provider, travel and hospitality business or educational establishment, the tool allows customers or visitors to effortlessly find your physical locations or pick-up points, saving them time and enhancing their overall experience.
Unlike traditional location finding software, our Store Finder can be completely customised to suit bespoke requirements across multiple industries.
You can also increase optimisation by incorporating our type-ahead capture technology as an additional front-end element. And for businesses using ERP systems, location lists can be controlled automatically via our API, ensuring locations are always kept up to date.
Linking seamlessly with your in-house systems, our Store Finder helps you to create smarter, more intuitive customer journeys.
Our flexible APIs let you upload precise store coordinates or addresses that can be geocoded, along with the option to add bespoke details like opening hours and accessibility information.
Other key features of our Store Finder include:
We live in an era where the majority of our in-person experiences begin online. Whether it’s a shopper looking for their nearest store, a diner looking for places to eat nearby, or an overseas student trying to find the location of a university campus, our first port of call before visiting any physical location is usually online.
Adding location finding software to your website significantly improves user experience at the very first stages of the customer journey. In doing this, you have a better chance of encouraging customers or visitors through your doors. Meaning more footfall, bigger sales, and increased profits.
With our Store Finder, you can also:
Our global Store Finder is powered by the latest technology on the market, offering competitive pricing, easier maintenance, and simple installation options.