Data Maintenance

Deceased screening

Deceased suppression is possibly the most important type of suppression, helping you to active sensitively when your customers have passed away. Mailing deceased individuals can cause further upset to bereaved families, could potentially lead to identity fraud and damage your brand’s reputation.


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Deceased Screening Features & Benefits

Attempting to communicate with deceased individuals through any channel can cause further upset to bereaved families, risking damage to your brand’s reputation and your bottom line. You could also open your organisation up to potential identity fraud. By running this type of data cleansing you can be confident you are only ever contacting the right people.

Loqate’s deceased suppression service uses a combination of trusted deceased databases to ensure that your customer data is effectively screened against deceased data records.

Communication effectiveness

The removal of deceased customers from your database enables you to communicate more efficiently with your database.

Brand reputation

Sending communications to someone who is deceased can cause unnecessary distress to their relatives, potentially damaging your brand and reputation.

Compliance Assistance

If you're not regularly checking your customer database against mortality files, then you could be at risk of not meeting GDPR requirements.

What are the different types of deceased suppression?


This is the preferred, proven and trusted choice throughout the UK and guarantees the most accurate, comprehensive and recent data than any other deceased file.

Bereavement register

A central database that effectively acts as the main register of deaths in the UK. The data is gathered from wallets distributed to funeral parlors and through online registrations. 


Collated for the purpose of deceased fraud prevention, this data is used for debt or validation purposes. Gathered from multiple sources which include Government Records, Register Offices, Probate Services, Insurance Data, the Deceased Preference Service and third-party data.

National Deceased Register (NDR)

Data is compiled from financial institutions where deceased records are derived from management of products, such as life insurance and pensions. 

"It's crucial to populate web forms with accurate delivery address details to ensure we meet customer expectations and deliver on our promise of 100% happiness guaranteed."
Matthew KeysDigital Marketing Manager, Hotel Chocolat
Hotel Chocolat
"The address search technology from Loqate is a vital component in the success of giffgaff's online customer journey."
Riaz AliHead of Optimization
"Loqate's type-ahead addressing technology is highly intuitive and predictive which makes it ideal for customers on the move using mobile phones"
Aron GelbardCo-founder and Chief Executive Officers
Bloom & Wild
"We implemented address verification from Loqate across three of our hotel brands websites and found it significantly benefited our conversion rates."
Yassamine MatherSenior Systems Analyst
"Using Loqate's software on our database ensures correct spelling of any address which eliminates errors."
Jennie BenhamOffice Manager
Devon in Sight

How does your data measure up?

Take our free data HealthCheck and learn how accurate your customer data is. Decide after if you want to cleanse the data or not.

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