Data Management Solutions for Retail
Data quality is vital to the success of any retail business. Real-time address verification from Loqate helps to improve your data quality from the moment it is captured in your store or on your website. This means fewer failed deliveries, improved on-time delivery rates and quality data in your internal retail systems. And because our solution uses type-ahead technology it also minimises checkout friction by reducing the amount of typing required by as much as 78%.
How Loqate can help you and your customers
Maximise Data Quality
Bad data quality can have a negative impact on your customer experience, brand reputation and profits. Ensure that the address data you capture in your ecommerce checkout, EPOS or CRM system is valid and accurate – even when typos are entered. With our address verification, email, phone, and bank validation solutions, you can have complete confidence that the data entering your CRM system is correct.
Optimise your online checkout
Reduce the amount of typing required from your customers, allowing them to move quickly through the checkout. Address verification from Loqate reduces keystrokes by up to 78%.
Loqate’s technology provides a faster and easier way to capture, verify and validate customers’ contact details during the checkout. This reduces the time and effort required to complete a form, improves user experience, and ensures you capture only accurate customer data. Our address capture enables users to enter their address in as little as three keystrokes alleviating the friction caused by asking customers to manually enter their details at every step.
Fixing Failed Deliveries: Improving retail data quality
Save money on failed deliveries and increase on-time delivery rates by ensuring that your customers receive their purchases first time. With accurate customer data, you can better plan deliveries and boost your customer satisfaction by meeting delivery expectations.
65% of retailers say that failed deliveries have a significant impact on their business, and did you know that 19% of failed deliveries are caused by bad data quality. Read the latest research report 'Fixing Failed Deliveries' and learn why improving data quality in retail and ecommerce is vital to improving customer experience and your bottom line.
Initial results show that sales conversion rates throughout each step of the basket funnel have improved by 19%. Deploying Loqate’s solution has demonstrably contributed to these positive results.
