Loqate, a GBG solution
Loqate

How Loqate can help you and your customers

Maximise Data Quality

Bad data quality can have a negative impact on your customer experience, brand reputation and profits. Ensure that the address data you capture in your ecommerce checkout, EPOS or CRM system is valid and accurate – even when typos are entered. With our address verification, email, phone, and bank validation solutions, you can have complete confidence that the data entering your CRM system is correct.

Optimise your online checkout

Reduce the amount of typing required from your customers, allowing them to move quickly through the checkout. Address verification from Loqate reduces keystrokes by up to 78%.

Loqate’s technology provides a faster and easier way to capture, verify and validate customers’ contact details during the checkout. This reduces the time and effort required to complete a form, improves user experience, and ensures you capture only accurate customer data. Our address capture enables users to enter their address in as little as three keystrokes alleviating the friction caused by asking customers to manually enter their details at every step.

Fixing Failed Deliveries: Improving retail data quality

Save money on failed deliveries and increase on-time delivery rates by ensuring that your customers receive their purchases first time. With accurate customer data, you can better plan deliveries and boost your customer satisfaction by meeting delivery expectations.

65% of retailers say that failed deliveries have a significant impact on their business, and did you know that 19% of failed deliveries are caused by bad data quality. Read the latest research report 'Fixing Failed Deliveries' and learn why improving data quality in retail and ecommerce is vital to improving customer experience and your bottom line.

Initial results show that sales conversion rates throughout each step of the basket funnel have improved by 19%. Deploying Loqate’s solution has demonstrably contributed to these positive results.
Matthew Keys, Digital Marketing Manager, Hotel Chocolat

Products you might be interested in:

Address Capture

Address Capture

Improve conversion rates and streamline customer journey with type-ahead address capture.

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Address Verification

Address Verification

A global address data parsing, standardising, cleansing and enhancing solution that fits your back-office system requirements and delivers the most complete and accurate data available.

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Email Validation

Email Validation

A global address data parsing, standardising, cleansing and enhancing solution that fits your back-office system requirements and delivers the most complete and accurate data available.

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Phone Validation

Phone Validation

Capture and validate mobile and landline numbers at the point of entry or via a batch cleanse of your existing database.

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Bank Validation

Bank Validation

Ensure bank account details are entered correctly to avoid payment errors and bank charges.

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Data Maintenance

Data Maintenance

Correct, suppress, and append data with Loqate’s range of data cleanse and maintenance services.

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There's more to discover

Infographic: The future of the digital checkout

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Next level retail: The psychology of online shopping

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Fixing Failed Deliveries: Responding to the Rise

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