Accessibility document

This policy was last updated on 12th July 2022.

GBG is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. GBG's digital products are partially conformant with WCAG 2.1 level AA, which means that some parts of the content do not fully conform to the accessibility standard.


We welcome your feedback on the accessibility of GBG's digital products and services. Please let us know if you encounter any accessibility barriers.


Postal Address:

UX Team
GB Group
The Foundation
Herons Way
Chester Business Park
Chester CH4 9GB

We aim to respond to feedback within 5 business days.