How Loqate helps customer onboarding

Validate data at point of entry to reduce friction and help build meaningful customer relationships.

Loqate data validation solutions help streamline the onboarding process, so you can provide the best possible customer experience.

Onboarding challenges can include

Unnecessary form fields
Unnecessary form fields

An excess number of fields for customers to fill in, taking more time and effort.

Data entry errors
Data entry errors

Manually entering addresses, emails and phone numbers can create mistakes.

Form or cart abandonment
Form or cart abandonment

If the process is just too much trouble, customers will leave a site and go elsewhere.

Customer frustrations
Customer frustrations

Filling out lengthy online forms, plus spinning wheels and page crashes can make customers irritated.

Customer onboarding made easy

Our single line type-ahead search capability lets customers find their address in just three keystrokes, returning accurate results even when details are missing or misspelled. Our verification tool then standardizes and validates the address, phone number or email, ensuring only clean and accurate data is collected. It’s ideal for onboarding customers in sectors such as:

  • Retail
  • Utilities
  • Banks


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Better customer onboarding with Loqate

Reduce friction

User-friendly solution that speeds up the onboarding process.

Minimize errors

Eliminate unnecessary data entry and reduce the need for manual intervention.

Maximize contact rates

Help build meaningful and ongoing customer relationships.

Improve conversion rates

Through each step of the basket funnel, whether on mobile or desktop.

"The address search technology from Loqate is a vital component in the success of giffgaff's online customer journey."
Riaz AliHead of Optimization
giffgaffRead more
"Number-wise, address verification does reflect in higher sales. [The product] is really indispensable now."
Michael PelletierIT Group Product Manager, International Systems
Williams SonomaRead more
"Loqate gives our customers the confidence that our products will arrive on time and to the right location."
Sandeep Suresh MehtaSenior Product Manager
FanaticsRead more
"Loqate is a trusted partner to IBM, we do a lot of business together on behalf of our joint clients. Loqate delivers trusted technology, good support and I would recommend them"
Dan SchallenkampOffering Manager
IBM CorporationRead more

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