Optimize supplier and customer onboarding
For Overhead Door, making daily transactions all over North America meant endless opportunities for customer and supplier information to enter their database with errors such as incomplete information, incorrect zip codes, and inconsistent formatting across locales.
Without an element of address validation in play, beginning a new business relationship with a supplier, verifying customer addresses during a transaction, and making changes to existing records would become a manual process. The scale and volume of customer and supplier data being created made keeping up with data accuracy and integrity an overwhelming task.
Their Master Data Management (MDM) offered a solution by having one place to house all company data, but they must first ensure they collect, store and maintain high-quality data. Loqate’s Verify solution makes it easier to validate, standardize and enrich address data in real-time, providing Overhead Door with access to the most comprehensive accurate global location data available in the market.
The use of multiple applications relying on the same customer and supplier master data would have resulted in too many duplicates, excessive manual adjustments and corrections, and significantly higher maintenance costs.
Rathna Vuppala, Senior Manager for MDM & Data Governance at Overhead Door Corporation