Consumers are less likely to shop with a retailer in the future after a late or failed delivery. We surveyed over 3,000 global consumers and 300 retail executives to uncover the true cost of failed deliveries, and discover the impact late deliveries can have on customer retention.
A well-designed checkout can impact how customers perceive your brand and drastically lower your cart abandonment rates. Here's a checklist of UX recommendations that will help you optimize online checkout on any device.
With a burgeoning online market to capitalise on but a predominantly scattered rural population, how can retail businesses shipping to Ireland ensure they're reaching the right customers quickly and efficiently?
In the next post in our “Overheard” series, we will share highlights from our March 2021 CommerceNext eCommerce roundtable, where we brought together 8 retail executives to discuss the challenges of building a great online customer experience.
On time delivery is a huge factor in customer satisfaction, and can be extremely costly to retailers. We surveyed over 3,000 global consumers and 300 retail executives to uncover the true cost of failed deliveries.
Online gaming is on the rise, with the market expected to reach USD 295.63 billion by 2026. But as more consumers gain interest, gaming sites must be even more cautious of the risks that come with onboarding virtual customers. Here are three ways that identity and address verification can help.
This International Women’s Day, we caught up with development manager, Sandra Markey, to find out more about her career and what advice she’d give to other women looking to join the tech industry.
Congratulations to Justin Duling and the Loqate Partner Program for being recognized in CRN’s Channel Chief list for 2021! In this article, we sit down with Justin to get his thoughts on building a go-to-market (GTM) strategy for partners, how to develop winning relationships with customers, and the Loqate Global Partner Program.
From impressive community management strategies and data insight to seamless website experiences and digital marketing campaigns, these are the best ethical brands making an impact online right now.
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