The travel sector suffers from terrible abandonment rates. Get our tips on how to improve conversion rates, including advice on mobile optimization and UX.
Building a great CX can feel a lot like navigating the dating scene - luckily our Loqate Experts are stepping in to play Cupid. Check out our top three data quality power couples in our latest Valentine's Day infographic.
Delivering quality customer experiences means understanding who your customers are, what they want, and where to find them. In this infographic, learn why businesses like yours are leaning on quality address data to achieve their goals.
2021 holiday survey results: find out how US consumers are planning to travel, ship, and celebrate this holiday season.
2021 holiday survey results: find out how US consumer shopping plans will affect retailers this holiday season.
With eCommerce orders at an all-time high, the retail industry is facing yet another challenge in an already difficult year: failed deliveries. We take a look at the steps retailers can take to improve customer address data and ensure parcels arrive on time and to the right location.
Consumers are less likely to shop with a retailer in the future after a late or failed delivery. We surveyed over 3,000 global consumers and 300 retail executives to uncover the true cost of failed deliveries, and discover the impact late deliveries can have on customer retention.
On time delivery is a huge factor in customer satisfaction, and can be extremely costly to retailers. We surveyed over 3,000 global consumers and 300 retail executives to uncover the true cost of failed deliveries.
2020 holiday survey results: find out how consumers in Germany, the UK, and the US are planning to travel, shop, and ship in this unique season.
Hear from us when we launch new research, guides and reports.