Keep it local
Recognise the individual
Ensuring you have language and currency selectors as well as giving your customers the ability to search for a delivery address in their local format on your eCommerce checkout will create a quicker, convenient and more personal experience.
Where’s my nearest?
If you have local stores in different regions, make it easy for your website visitors to find their nearest store by embedding a store locator tool within your checkout.
The future of retail
Get ready for conversational exchanges
Smart Speakers will soon understand and act upon more conversational exchanges e.g. voice commands to enter a delivery location instead of having to type the address. It is key however not to underestimate the complex nature of such commands, especially when thinking about your global customers who are likely to have different accents and slang terms, each needing to be understood, transposed and standardised to ensure an accurate address is captured.