How does phone validation work?

The Phone Validation service uses a three-step process to confirm whether phone numbers are valid or not, using Loqate's own custom libraries alongside the Home Location Register (HLR) database to ensure pinpoint accuracy.

Can phone validation check all types of numbers?

Yes, you can use Phone Validation to validate mobile, landline and VoIP numbers, for both business and personal uses.

Does phone validation work internationally?

Yes, you can use Phone Validation to check phone numbers for 237 countries and territories globally.

Can phone validation be integrated into an application?

Yes, you can integrate Phone Validation in a variety of ways, so you can make use of it anywhere you need: on websites, in your apps, EPOS, CRM and business systems.

Phone Validation

Validate at the point of onboarding

Avoid additional spending and strengthen account security by contacting valid customer phone numbers.

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Reach your customers, anywhere

Go beyond simply checking the length of a phone number, by identifying the country location and carrier, ensuring you can contact your customers no matter where they are located.

Coverage for 241 countries & territories
Portability and roaming information
HLR checks & carrier connectivity

Enhance security

Incorporate real-time verification to prevent the introduction of errors, increase the level of security, and improve the customer experience whilst reducing friction.

Phone number validity
Easy to deploy API
Real-time and batch validation

Try it for yourself

Enter a phone number in the box, select the country in which it's registered, and click "Validate" to see our software in action.

Save on wasted fees

Validated phone numbers mean first-time success when calls are made and SMS messages are sent, avoiding additional spend.

Improve customer communication

With the right phone number, you can keep customers informed throughout their lifecycle, improving retention and driving repeat orders.

Remove guesswork

Maintain the quality of your customer phone number database and confidently contact customers protecting your brand reputation.

Frequently asked questions

What is phone validation?

Widely used across a range of industries, phone verification is used to confirm that the number provided by your client or customer is valid and available. It can also serve as an additional way to verify the client’s identity – think Google’s two-step verification process, which uses your phone number to confirm your logins.

By ensuring customer details are real and valid, phone validation ensures higher ROI on marketing campaigns, better communications (and improved customer experience), and quickly ensures regulatory compliance.

Learn more: Why phone validation is an essential part of your customer data toolkit

What are the benefits of phone validation?

The benefits of phone validation to businesses across all sectors are many and varied. Here are a few of our best examples:

· Improved Customer Experience - by ensuring marketing campaigns reach their intended recipient, you'll avoid unnecessary delay and customer misunderstandings negatively impacting your brand.

· Enhanced Marketing Campaigns - Marketing is expensive, and you need to know your message reaches the right people at the right time. Phone validation helps take care of this, ensuring campaign effectiveness.

· Fraud Prevention: Fraudsters are an ever-growing problem for businesses of all stripes. Phone validation will mitigate this threat, checking fraudulent phone numbers at the point of entry and thereby reducing potential financial losses to unauthorized transactions or identity theft.

· Compliance made easy: Implementing phone validation with data protection regulations like GDPR by handling personal information (phone numbers) responsibly. You'll also avoid penalties for violating telemarketing laws by verifying consent and avoiding unsolicited calls.

Learn more: Why phone validation is an essential part of your customer data toolkit

Does phone validation work globally?

Loqate offers international phone validation! Wherever in the world your customers or clients are, our phone validation software allows you to check the validity of phone numbers in 241 territories globally.