The Loqate solution
A single solution for accurate, fraud-free address validation.
Address Capture
The fast and frictionless way to pinpoint and capture an exact address.
Address Verify
Verify and enrich the quality and accuracy of your address data.
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Re-contact customers who have moved or identify those that are about to.
People’s circumstances change all the time, over 1.5 million homes are sold annually with 11% of the UK population moving home each year, leading to 25 thousand address changes every single day. Loqate’s UK goneaway suppression file can help you keep in touch with your customers.
If your customer moves house and doesn't tell you, it can lead to missed communications, wasted budget and can negatively affect your customer relationships.
If your customers think you've stopped communicating with them, or you're sending communications to the wrong person, you risk customer satisfaction scores and your brand reputation.
Sending multiple communications to the same household, communicating with the wrong person, and not being able to accurately analyse your data increases your risk of a GDPR breach.
Ensuring your database keeps up with consumers’ changing circumstances is difficult. Gone away suppression files can help you identify individuals who have moved, died or don't want to be contacted.
We use a combination of multiple datasets to provide indication that an individual is no longer at a property. You can use one, all, or a combination of files to obtain the best match rate and maintain your data. Which you use depends on the purpose of the suppression.
Approximately 11% of people move home each year (source: Office for National Statistics). Even your best and most loyal customers may forget to tell you they have moved.
Being able to trace an individual to a new address, or better still identify when they are about to move will:
We use a combination of datasets to ensure that your contact data is usable.
"Loqate has helped us harmonize the way that we operate with global carriers. At the end of the day, the addresses that we capture at the checkout must be accurate to ensure that every parcel is safely delivered"
"The address search technology from Loqate is a vital component in the success of giffgaff's online customer journey."
"We’ve saved time and money due to data quality improvements from Loqate."
"The installation was so fast and the usability of the Loqate addressing tool is second to none. Anyone looking to improve UX and address data quality should look to Loqate."
"Loqate has greatly met our needs in relation to capturing customers addresses, the ease of implementation along with the cost."
Take our free data HealthCheck and learn how accurate your customer data is. Decide after if you want to cleanse the data or not.
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