The Loqate solution
A single solution for accurate, fraud-free address validation.
Address Capture
The fast and frictionless way to pinpoint and capture an exact address.
Address Verify
Verify and enrich the quality and accuracy of your address data.
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Scentsy is a global leader in party planning direct selling space specialising in home fragrance and décor products. They have a unique model with nearly 200,000 consultants worldwide who actively engage in selling Scentsy’s diverse product range to their customers. These consultants, acting as both sellers and consumers, contribute significantly to Scentsy's success, underscoring the brand's appeal and quality.
Global Address Validation Challenges Impacting Operations
Implementing Loqate for Enhanced Address Validation
Operational Efficiency and Cost Savings of 85% in Carrier Fees
Prior to onboarding with Loqate Scentsy, a party planning direct selling company with a significant global presence, they grappled with various challenges related to address verification. They previously relied on a tool limited to the US and Canada, experiencing reoccurring issues such as inaccuracies in addresses, the absence of type-ahead functionality, and an inability to validate addresses in international markets. These hurdles resulted in a substantial number of undeliverable parcels, costly corrections, and logistical disruptions, particularly in regions outside the US and Canada. Moreover, as Scentsy aimed to expand into new global markets, these validation challenges posed significant obstacles to the company's growth trajectory
Recognizing the critical need for a robust global address verification system, Scentsy sought out comprehensive solution to address these problems. Loqate emerged as the optimal solution due to its extensive international coverage and robust features including innovative type-ahead address capture functionality. By Integrating Loqate, brought about a transformative change, significantly mitigating failed deliveries, rectifying address inaccuracies, and streamlining the intricate logistics associated with global operations.
The implementation of Loqate brought Scentsy 85-90% savings in carrier fees and tangible enhancement in operational efficiency, especially in countries like Australia and New Zealand that saw a 33% increase in deliverability. Scentsy warehouse managers and logistics teams experienced substantial time savings as a direct result of reduced manual efforts in handling returned parcels and address-related discrepancies. Moreover, Scent anticipates substantial cost savings by minimizing corrected address expenses, potentially saving over $400,000 annually in carrier costs. This not only improves their bottom line but also sets the stage for more streamlined and cost-effective global operations.
Verifies, corrects and enriches address data to the highest level of precision and confidence, globally and at scale.