Are you up to speed with the latest technology trends eCommerce platform providers should be integrating into their systems? Let’s be honest: it can be difficult to keep up with the latest technology developments. From iOS and Android versions; AI’s Alexa and Siri; it can seem near impossible to not feel overwhelmed by the rate of technology advancements.
In today’s eCommerce world, we’re seeing “super” platforms come into play, merging with automation tech and data from multiple channels. For all this tech to work effectively and productively, the right data must be captured.
In this article, I’ll discuss the key technology integration features I believe eCommerce professionals should be making available to end users to enhance their experiences.
Removing human error
As tech takes over more and more manual processes, the likelihood of human error can be lessened. Through automation, data can be collated automatically across different channels, taking away the need for manual involvement.
Take type-ahead technology. This can be integrated with address verification software and utilized at checkout stages to make it easier for end users to complete. Type-ahead tech helps users select their exact address from a few type strokes, which in turn quickens the process.
Reduce time and costs
Automated tech can help you better manage your team’s time and resources. When used well – and if your data is organized correctly – you’ll be able to better forecast products, and plan your inventory based on customer demand.
In addition, this will free up your team’s time to focus on other areas of your business, like product development, and it’ll save costs on internal resources to manage these processes.
Uniting on one platform
My final point looks at how eCommerce platform providers can benefit from technology advancements by streamlining all their processes into one, complete system. To do this, make sure you fully research and analyze all the integration technology systems available on the market, and identify which is best suited to your needs.
A key consideration would be whether the system has the most up-to-date data available, and what is in place to ensure the data is maintained correctly.