Deliver not Dilemma

How to eliminate delivery dilemmas

The needs of today’s consumer have changed. We want access to anything and everything, and we want it pronto, delivered on time as intended. Unfortunately, this expectation is not always met, with 62% of UK customers having experienced a late or failed delivery, likely caused by inaccurate address information.

Discover why over 19,000 customers turn to Loqate, to help them deliver exceptional experiences to every customer, no matter where they are located.
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The delivery dilemma

Delivery drivers work hard to get your products to customers pronto, but all too often they can find themselves going round in circles when a given address just isn’t where it’s supposed to be, resulting in the goods turning up less than fresh or worse… not at all.

A late or failed delivery can carry hard-hitting effects on a business, negative customer reviews, wasted delivery resource, customer compensation costs or worse, the loss of a customer.

By utilising our award-winning technology, best-in-class data and a team of specialists we can reduce failed delivery rates by up to 70%.

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Sectors

Food

Fresh not Failed

Whether it be a restaurant meal as a last-minute treat or fresh food delivery, the boom of food deliveries have put the service in high demand. But with the demand comes the need to manage, streamline and drive efficiency.

Food subscription boxes and fast food deliveries are deploying the technology from Loqate to ensure fast, fresh-food delivery reaches their happy hungry customers.

Alcohol

Aged not Absent

In recent times, more and more consumers are opting for a refreshing tipple from the comfort of their sofa opposed to the usual Friday night at the pub. This shift in behaviour opens up the market for online purchases of alcoholic beverages.

With Loqate’s type-ahead predictive technology, you can implement fast, accurate completion at checkout, whilst having the peace of mind that your valuable goods land in the right hands, without going round the houses.

Deliveries

Fulfilled not Frustrated

If the objective is to deliver to multiple destinations on a daily basis, then efficiency is key. But in order to be efficient we need to ensure delivery drivers are supplied with the right tools, which of course includes a correct address.

Loqate’s address cleanse and verification service, will ensure your drivers have the correct details. By appending additional information we can enrich the accuracy, helping to improve efficiencies and reduce costs.

Pharmaceuticals

Treatment not Troubled

At this time your service as an online pharmacy is extremely beneficial for many people, particularly if they’re shielding or living in remote areas. A simple ordering process and efficient delivery will be just what the doctor ordered.

With a complete address solution to not only capture, but also verify and enhance any address. We can ensure you get the essentials to those who need them most. For customers who are shielding, what3words technology enables the customer to specify a safe spot for the package left in, meaning contact with others is minimised.

Flowers

Delightful not Delayed

You work hard to ensure that your customers have the pick of the online bunch. Gorgeous flowers and elegant plants are that trusted go-to gift – but how can you guarantee that they’ll arrive on time and garden-fresh?

Increasing conversions and capturing the correct delivery address details may not be as hard as you may think, as with Loqate’s trusted and award-winning technology, help is at hand.

How we can help

Address Capture

From the very first keystroke Loqate’s real-time address capture software will capture the most accurate address data.

The moment a customer starts inputting their address our geolocation technology will quickly recognise it, presenting auto-suggestions that not only improve the overall user experience but also ensure late deliveries are a thing of the past.

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Address Cleanse

Loqate's address cleanse and verification service is a five-part complete solution, resulting in augmented functionality and capability of your product offerings, reducing costly errors. It will parse, standardise, cleanse, enhance and format address data within a single, easy-to-integrate API across hundreds of global locations, plus the cleansing engine is capable of verifying millions of records per hour.

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Loqate Geo+

For the ultimate in complete and detailed views of UK locations, you’ve come to the right place – welcome to our new dataset: Loqate Geo+.

We’ve cleverly combined geocodes, UPRNs, UDPRNs along with Royal Mail’s Postal Address File, meaning you can pinpoint any property with complete accuracy. Benefit from reduced delivery times, increased drops per route and improved customer communications.

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