Loqate, a GBG solution

Free address lookups

You get 50 free credits per day for two weeks to trial our address capture.

No payment details needed

Our free trial is truly free. We don't request payment details up front and the trial period ends automatically.

Reliable support

You can be up and running in minutes and we're there to help you along the way: use our setup guides, FAQs or contact support.

How to get started

With an easy-to-use and comprehensive help center, you’ll be up and running in minutes.

Start Your Free Trial Today  View pay-as-you-go plans

1. Sign up

Register for a free trial and follow the simple set up process to get up and running in minutes.

2. Try it out

Trial our service for two weeks without paying, no catches, no automatic renewal.

3. Pay as you go

After the trial period ends, simply select the pay-as-you-go plan that best fits your annual usage.

What happens when you buy a plan?

Once you're up and running, credits will only be used when the user selects an address from the list of matches returned. 

The more credit you buy at once, the cheaper the cost per lookup, so it’s worth factoring in predicted growth and improved conversion rates when you select your plan. Detailed pricing can be found here

Expiration and renewal

Your account keeps running with minimum fuss through automatic top-ups. When your account reaches 20%, 10% and 5% of your starting balance, or the plan is due to expire, we'll notify you by email and automatically add more credit to your account so there is no interruption to your service.

Loqate’s address verification tool was easy to set up and runs smoothly. The ease of use, makes it much easier for our customers to complete the online shopping process.

Ed Whatmore, Head of eCommerce, Mountain Warehouse

Mountain Warehouse

Frequently asked questions

  • What counts as a chargeable address lookup?

    On credit plan
    You are only charged when a user selects an address from the search results to autofill your address form. Our service works in two parts, Find and Retrieve.


    Find: Find is the free part of a lookup, this is what’s displayed in the search bar during an address search when the user starts typing an address. A free request can occur on every character typed, so the number of free requests can be quite a bit higher than the chargeable requests.

    Retrieve: Retrieve is a charged request, this is the full address that is returned when an address is selected from the drop-down list and populates the fields on the page.

    On license
    If you're using a user license model the vast majority of your lookups will appear as uncharged if they're included within your license. Please reach out to your account manager if you need more clarification.
  • What if I don't want a free trial?

    If you are not interested in the free trial and would rather just get up and running, please register for a free trial anyway. You can set up our service and purchase a plan instantly without waiting for the free trial to end. 

  • If I want to use more than one service, do I need to top up twice?

    No, any credit you buy from us is available to use with any or all of our services. Whatever service you use, we will deduct credit from your balance as appropriate.

  • Are there any setup costs?

    No. It is free to sign up for a Loqate account and to create a service.

  • Do international addresses cost extra?

    We offer international data for over 245 countries and territories and the cost of sourcing this data varies country by country. Detailed pricing can be found here. To enable international lookups simply enable the countries you wish users to be able to search within your online account dashboard.

    We also offer enhanced UK datasets such as Eircodes, Multi-Residence, Not Yet Built data and Property Attributes data. Please contact us if you would like to learn more about this and enable the data on your account.

See all FAQs

Sign up for a free trial or book a demo Get started