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Why choose Loqate for Salesforce Commerce Cloud?
Address validation ensures that only accurate addresses are entered in your Salesforce Commerce Cloud checkout. Addresses are verified at the point of entry, making the checkout process quick and simple, giving you a great customer experience and ensuring clean and accurate data.
Accurate address data
Capture accurate address data at the point of entry, enabling customers to correct any address errors. Accurate address data leads to better delivery rates, a reduction in failed delivery costs and improved customer satisfaction.
Reduction in cart abandonment
Improve delivery efficiency and keep customers focused on completing the checkout process. Our auto-suggest technology saves customers time and ensures only accurate data is entered into address fields, right at the point of capture.
Easy to integrate
Loqate can be implemented in minutes, without the help of a developer. It also works smoothly alongside other checkout integrations.
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There's a Loqate app in the Salesforce Commerce Cloud LINK Marketplace so you can be up and running in minutes.
Don't forget you'll need a Loqate account to set this up.
FAQs on the Salesforce plugin
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Will my Salesforce app be updated automatically?
No, updates are never applied to our Salesforce app automatically. You will need to manually install the new version of the Loqate Salesforce app to overwrite the old one.
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What’s the install process for the new Salesforce app?
The process is very similar to the current Loqate Salesforce app:
- You’ll need to install the app from the app store.
- Go into the settings panel and enter in your Loqate key details.
- Next you’ll need to go into the page layouts menu for Accounts, Contacts and Leads.
- Now drag and drop the ‘Address Finder’ button onto the layout.
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Do I need to uninstall the old Salesforce app?
No, you can install the new PCA Predict Salesforce app over the top of the old one. It will automatically remove all components from the old app.
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Salesforce Summer 15 changes
You may already be aware of the 'Summer '15' update from Salesforce. As part of this release there will be changes which will affect the Postcode Anywhere App. The change from Salesforce is beyond our control and will mean we need to convert you to an updated version of the Postcode Anywhere App.
To see the changes Salesforce made during this update please read the release notes
We realise that this change may cause an inconvenience, but want to reassure you that we will support all our customers during the update. -
Will the updated Salesforce app cost anything extra?
No, there is no additional charge for updating your Salesforce app.
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Can I still map the Salesforce app to custom fields?
Yes, with some additional work you will be able to set up the mappings to your custom fields.
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Will the Loqate Salesforce app work in custom VisualForce pages?
Yes, the Loqate Salesforce app will work in any custom VisualForce pages created within your org or by Loqate. However, it will not work inside other third party apps.
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What about any other customisations I have to the Loqate Salesforce app?
If required, you will need to re-install customisations where appropriate. If you need any help with this please contact Loqate Support.