The Loqate Saas Platform

We have launched our new Saas platform in North America, introducing a new way of accessing Loqate functionality. You can use either/or the Saas platform and our Classic platform, but over time you're going to see more and more of Loqate evolve into this new platform. In this article we're going to talk about what the Saas Platform is, and how to understand which version of the Loqate platform you are currently using.

At present this is only available for customers in North America, but we'll reach out with more information as and when it's available more widely.

What is the Loqate Saas platform?

The new Saas platform combines a brand new account experience with an updated way of using Address Capture, providing a better experience for you than ever before. 

As it stands, you can use the Saas platform to access Address Capture, and we will provide further details as additional Loqate products become available to use. In the meantime, if you currently use products other than Address Capture you can continue to access them via the Classic platform, while taking advantage of the Saas platform for Capture.

If you are an existing North American customer and would like to use the Saas platform, please visit and create a new account - this will automatically generate a Saas platform account for you, which you can use for Address Capture alongside your existing Classic platform account (for everything else).

How do I know which platform I'm using?

If you're not sure whether you're using the Saas or Classic platform, we've put together some guidance for how to identify exactly what you're using.

There are a few different ways to see whether you're using the Saas or Classic platform - you can:

  • Check the URL that you're using to log in to your account
  • Check the URL of the endpoint(s) you're using
  • Compare the structure of your API keys
  • Look for the visual differences between the two platforms

Account URLs

The New and Classic platforms each use different URLs when you're logging in:

Endpoint URLS

 Similarly, the Saas and Classic platforms use different URLs for the endpoints that you call when making API requests:

API keys

You might not look at your API keys on a regular basis, but if you compare Saas platform and Classic platform keys you'll notice that they're structured quite differently:

  • Saas platform keys are structured in five groups of digits (broken down as 8-4-4-4-12), i.e. XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
  • Classic platform keys are structured in four groups of four alphanumeric digits, i.e. AAXX-BBXX-CCXX-DDXX


When accessing your account section, both the login screen and the main home screen will look different depending on which platform you're using.

The Saas platform looks like this:

The Classic platform looks like this:

If you're still not sure which platform you're using, or you would like to discuss anything about the differences between the two, please contact our Support team who will be able to help.